Adept at fostering team collaboration and enhancing customer satisfaction, I excelled in roles at Bowen Kou and Orlando Health, demonstrating problem-solving, organization, and compassionate service. My expertise in machine operation and ability to motivate teams have consistently improved operational efficiency and client relationships, showcasing a commitment to excellence and positive outcomes.
Overview
2
2
years of professional experience
Work History
Political Campaign Team Leader
Bowen Kou
05.2024 - 08.2024
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Built and maintained strong client relationships, leading to repeat business and referrals.
Hospital Volunteer
Orlando Health - Health Central Hospital
09.2022 - 08.2023
Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
Reported patient requests, concerns, and other observations to staff.
Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
Complied with HIPAA standards to confidentially maintain patient medical information.
Managed inventory of supplies for assigned unit, maintaining adequate stock levels for optimal patient care delivery.
Conducted rounds on assigned units to assess patient needs, addressing concerns promptly or escalating issues when necessary.
Contributed to hygiene and safety standards by sanitizing patient areas and equipment.
Dry Cleaner Employee
Wesmere Cleaners
02.2022 - 05.2022
Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
Sorted and counted articles removed from dryers to fold, wrap or hang items.
Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Education
Associate of Arts - Applied Physical Kinesiology
University of Central Florida
Orlando, Florida
Bachelor of Arts - Biology
University of Florida
Gainesville, FL
05-2027
Associate of Arts - Biology
Santa Fe College
12-2024
High School Diploma -
Windermere High School
Windermere, Florida
05-2023
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Organization
Helpful and Service-oriented
Positive attitude
Compassionate attitude
Interests
Backpacking and Hiking
Adventure Travel
Road Trips
Food Tourism
Gym Workouts
I participate in various sports activities for physical activity, camaraderie, and personal growth
Committed to improving personal fitness through regular participation in Tennis
Passionate about balancing physical health with mental and emotional wellness
Video Gaming
PC Building
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
DIY and Home Improvement
Rock Climbing
Watching Movies and TV Shows
I have a passion for photography and editing photos