Brandon Buzby
Turnersville,NJ
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Bridgestone Retail Operations LLC.
Northfield, New Jersey
09.2021 - Current
- Managed daily store operations and ensured adherence to company policies.
- Trained and supervised staff on customer service and sales techniques.
- Implemented inventory management practices to optimize stock levels.
- Monitored sales performance and developed strategies for improvement.
- Maintained store appearance to enhance customer experience and satisfaction.
- Coordinated scheduling to ensure adequate staffing during peak hours.
- Conducted regular safety inspections to maintain compliance with regulations.
- Fostered a positive work environment through effective team communication.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
Service Manager (MVS)
Bridgestone Retail Operations LLC.
Turnersville, New Jersey
03.2016 - 08.2021
- Management skills
- Customer service skills
- Paperwork such as picking listing bills, as well as taking the credits
- Knowledge in Bridgestone, Firestone and primewell brand tires
- Inventory control
- Organization skills
Shipping and Receiving Manager
Data Vista
Vista, NJ
10.2014 - 03.2016
- Inventory Control using SAP software
- Goods receipt, goods issue and also transferring parts to show in other locations.
- Ship computer parts such as servers, hard drives, power supplies, fans and more.
- Package and secure equipment and shipments
- Product protection for transportation
- FedEx packaging, receiving, preparation and shipment
- Follow up on outgoing shipments
- Recordkeeping of shipping and receiving
- Microsoft Word and Excel documents prepared.
Sales Associate
Aeropostel
- Sales and customer service
- Stocking shelves
- Inventory control
Education
Criminal Justice
Camden County College
Blackwood, NJ 09.2012 - 05.2013
Highland Regional High School -
Highland Regional High School
Blackwood, NJ 09.2008 - 06.2012
Skills
- Knowledge of Microsoft, Excel and PowerPoint (limited) and Quickbooks
- Excellent interpersonal, organizational, oral and written communication, analytical, decision-making and problem-solving communication skills
- Ability to handle highly confidential and sensitive issues with the utmost discretion
- Detail oriented and organized
- Excellent organizational and time management skills
- Professional demeanor, reliability and integrity in personal interactions
- Ability to multitask
- Ability to work both independently and as a member of a team
- Initiative to research and resolve problems
- Willing and wanting to learn new things for the company and advancement
References
Available upon request
Phone Numbers
856-520-1601
Timeline
Store Manager
Bridgestone Retail Operations LLC.
09.2021 - Current
Service Manager (MVS)
Bridgestone Retail Operations LLC.
03.2016 - 08.2021
Shipping and Receiving Manager
Data Vista
10.2014 - 03.2016
Criminal Justice
Camden County College
09.2012 - 05.2013
Highland Regional High School -
Highland Regional High School
09.2008 - 06.2012
Sales Associate
Aeropostel