Brandon Campbell
Westampton,New Jersey
Summary
Highly motivated Data Analyst with a strong background in statistical analysis and data-driven decision-making. Seeking a Data Analyst position to leverage analytical skills and expertise in extracting valuable insights from complex datasets.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Customer Support Agent
FanDuel
08.2021 - Current
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Data Quality Assurance Analyst
Verisk
09.2022 - 03.2023
- Conducted various studies and statistical analyses to improve quality throughout the organization, enhancing overall efficiency.
- Coordinated quality analyses, ensuring accurate results, timely completion, and proper responses and notification.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Mentored and coached team members on QA topics and strategies.
Data Science/Information Technology Intern
Office Of Innovation
07.2021 - 09.2021
- Created data visualization graphics, translating complex data sets into comprehensive visual representations.
- Identified, analyzed and interpreted trends in complex data sets using supervised and unsupervised learning techniques.
- Helped develop database solutions using multiple SQL languages.
Team Representative For Student Athlete Advisory
Metro Atlantic Athletic Conference
05.2018 - 05.2021
- Acted as liaison between student-athletes and athletics administration, establishing a sense of community within the athletic department.
Team Captain
Saint Peter's University Athletics
05.2017 - 05.2021
- Managed and addressed 50+ players' concerns to foster positive team atmosphere while balancing academic commitments.
- Led team training sessions for 30+ hours per week, promoting teamwork and discipline.
- Maintained drive and determination to obtain personal and team objectives and goals.
Education
Master of Science - Data Science
Saint Peter's University
Jersey City, NJ05.2022
Bachelor of Science - Business Management
Saint Peter's University
Jersey City, NJ05.2020
Skills
Proficient in Microsoft Excel, Python, Tableau, and SQL
Familiarity with RStudio
Strong analytical and problem-solving skills
Excellent attention to detail and accuracy
Exceptional customer service and interpersonal skills
Certification
- Sneaker Essentials Certificate Program
- IBM- What is Data Science Certificate
Program
Timeline
Data Quality Assurance Analyst
Verisk
09.2022 - 03.2023
Customer Support Agent
FanDuel
08.2021 - Current
Data Science/Information Technology Intern
Office Of Innovation
07.2021 - 09.2021
Team Representative For Student Athlete Advisory
Metro Atlantic Athletic Conference
05.2018 - 05.2021
Team Captain
Saint Peter's University Athletics
05.2017 - 05.2021
Master of Science - Data Science
Saint Peter's University
Bachelor of Science - Business Management
Saint Peter's University
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