Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brandon Castro

Fort Worth,TX

Summary

Organized Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

6
6
years of professional experience

Work History

Small Business Owner

Self
03.2023 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.

AutomotiveTechnician

PCH Automotive
01.2023 - Current
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.

Electrical Installation Technician

Safety Vision
08.2021 - 11.2024
  • Wired and installed GPS Tracking Devices on brand new and used late model vehicles.
  • Wired and installed Surveillance Cameras and GPS deceives on school busses.
  • Collaborated with a team to successfully complete large-scale installation projects within strict deadlines.
  • Maintained a high level of professionalism throughout all interactions with clients, colleagues, and supervisors, fostering a positive work environment and successful project outcomes.
  • Spliced, joined and connected wire to fixtures and other electrical components.

Customer Service Cashier

Goodwill Industires
11.2019 - 03.2020
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Providence Academy
Fort Worth, TX
06.2021

Skills

  • Equipment Repair
  • Component Replacement
  • Issue Analysis
  • Hardware Installation
  • Power Tools and Equipment
  • Time Management

Affiliations

  • I I train in Mixed Martial Arts Daily, and attend the gym three days a week. I also enjoy swimbait fishing, my personal best is a 9lb Bass.

Timeline

Small Business Owner

Self
03.2023 - Current

AutomotiveTechnician

PCH Automotive
01.2023 - Current

Electrical Installation Technician

Safety Vision
08.2021 - 11.2024

Customer Service Cashier

Goodwill Industires
11.2019 - 03.2020

High School Diploma -

Providence Academy