Brandon Chadwick
Wallace,NC
Summary
Dynamic leader with a proven track record at Orkin Pest Control, enhancing branch operations and customer satisfaction. Excelled in sales management and staff training, boosting sales revenue by 120%. Skilled in fostering customer relationships and implementing effective sales strategies. Demonstrates excellent time management and a commitment to quality, significantly improving product standards at GE Aviation.
Overview
5
5
years of professional experience
Work History
Branch Manager
Orkin Pest Control
01.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Increased sales revenue by 120% my first year.
- Keeping my sales team motivated daily to stay on track to hit branch and personal goals.
- Training all new hires in our products and best ways to present them to customers.
Salesperson
Orkin Pest Control
07.2020 - 01.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Hit monthly sales goals consistently.
- Showing financing availabilities for our customers.
- Increased sales by over 80%
- Maintained a 98% close on our financing.
CNC Machine Operator
GE Aviation
10.2019 - 04.2020
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Education
CNC Machinist Certification - CNC Machines
Cape Fear Community College
Wilmington, NC04.2009
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Sales management
- Staff training
- Sales professional
- Interviewing and hiring
- Sales development
Accomplishments
Successful completed Rollins 12 month management training.
Timeline
Branch Manager
Orkin Pest Control
01.2022 - Current
Salesperson
Orkin Pest Control
07.2020 - 01.2022
CNC Machine Operator
GE Aviation
10.2019 - 04.2020
CNC Machinist Certification - CNC Machines
Cape Fear Community College