Brandon Chavez
East Los Angeles,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Universal Studios. Proven ability to enhance guest satisfaction through effective communication and problem solving.
Overview
3
3
years of professional experience
Work History
Ride Operator
Universal Studios
Hollywood, CA
06.2025 - Current
- Operated amusement rides, ensuring safety compliance and guest enjoyment.
- Assisted guests with boarding procedures, enhancing overall experience.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Host / To Go Specialist
Olive Garden
Montebello, CA
01.2025 - 10.2025
- Greeted and seated guests promptly, ensuring a warm and welcoming atmosphere.
- Monitored restaurant cleanliness, ensuring compliance with health and safety regulations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Package Handler
UPS
Ontario, CA
10.2024 - 12.2024
- Sorted and organized packages for efficient loading and delivery processes.
- Operated material handling equipment to transport goods within warehouse environment.
- Collaborated with team members to maintain workflow efficiency during peak hours.
Food and Beverage Associate / Cashier
Target
Commerce, CA
09.2022 - 09.2024
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring stock levels met demand efficiently.
- Maintained cleanliness and organization of food service areas to promote safety and compliance.
- Operated point-of-sale systems accurately, processing transactions swiftly and effectively.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Skills
Customer service
Equipment operation
Safety monitoring
Safety procedures
Teamwork and collaboration
Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ride Operator
Universal Studios
06.2025 - Current
Host / To Go Specialist
Olive Garden
01.2025 - 10.2025
Package Handler
UPS
10.2024 - 12.2024
Food and Beverage Associate / Cashier
Target
09.2022 - 09.2024