Brianna Cruz
Kissimmee,Florida
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Overview
3
3
years of professional experience
Work History
Ride Operator
SeaWorld
Kissimmee, FL
06.2024 - 12.2024
- Ensured safe operation of amusement park rides, adhering to strict safety protocols.
- Monitored guest behaviour while riding attractions.
- Operated attraction equipment precisely to concur with operational procedures.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Responded quickly in emergency situations following established protocols.
- Assisted guests with special needs, ensuring accessibility and safety.
- Checked seatbelts of riders to maximize safety and manage risk.
- Verified rider height requirements for each attraction prior to boarding.
- Maintained cleanliness of rides and surrounding area.
Cashier
McDonald's
Kissimmee , FL
01.2022 - 08.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Adhered to social distancing protocols and wore mask or face shield.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
FLVS
Kissimmee , FLSkills
- Code inspections
- Emergency evacuation procedures
- Policy compliance
- Ride operations
- Safety reporting
- Operation and control
- Safety management
- First aid training
- Hospitality and accommodation
- Customer service
- Operations monitoring
- Food safety
- Excellent customer service
- Accurate order taking
- Cleanliness and hygiene
- Patience and empathy
- Food preparation assistance
- Cash handling expertise
- Maintaining composure
- Basic math
- Teamwork
- Customer assistance
- Cleaning and sanitizing
- Cash handling
Timeline
Ride Operator
SeaWorld
06.2024 - 12.2024
Cashier
McDonald's
01.2022 - 08.2023
High School Diploma -
FLVS