Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Logistics Manager
US Logistics Solutions
03.2023 - Current
Monitored logistics performance and identified improvement opportunities.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Negotiated transportation and logistics contracts to reduce shipping costs.
Coordinated driver dispatch to accomplish daily delivery requirements.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Kept corporate departments and customers updated on critical shipments.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Reviewed established business practices and improved processes to reduce expenses.
Specialized Equipment/Flatbed Heavy Haul Ops Mgr
Forward Air Inc
07.2022 - Current
Trained and guided team members to maintain high productivity and performance metrics.
Developed and maintained relationships with external vendors and suppliers.
Supervised operations staff and kept employees compliant with company policies and procedures.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed systems and procedures to improve operational quality and team efficiency.
Introduced new methods, practices, and systems to reduce turnaround time.
Pharma HV Quality Compliance & Assurance Manager
Forward Air Inc
10.2019 - Current
Investigated potential compliance violations and reported findings to senior management and customer.
Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
Developed compliance training initiatives and materials, educating staff on regulations.
Improved quality processes for increased efficiency and effectiveness.
Addressed compliance issues by developing and implementing corrective action plans.
Verify consistency in quality planning, quality control, quality insurance and quality improvement.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Managed and archived quality documentation and participated in internal and external quality audits.
HV/Temp Control/Pharmaceutical Operations Manager
Forward Air Inc
10.2017 - Current
Monitored progress of tasks to provide feedback for improvement.
Monitored production levels and implemented measures to increase output.
Resolved shipping discrepancies by coordinating customer and courier communications.
Developed standard operating procedures for team to follow and maintained records of activities.
Resolved conflicts between team members and addressed complaints or grievances.
Determined staffing needs, developing schedules to staff all shifts.
Negotiated transportation and logistics contracts to reduce shipping costs.
Developed systems and procedures to improve operational quality and team efficiency.
Trained new employees on proper protocols and customer service standards.
Developed and maintained relationships with external vendors and suppliers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Logistics Operations Manager
Forward Air Inc
05.2005 - 10.2017
Monitored progress of tasks to provide feedback for improvement.
Monitored production levels and implemented measures to increase output.
Resolved shipping discrepancies by coordinating customer and courier communications.
Developed standard operating procedures for team to follow and maintained records of activities.
Resolved conflicts between team members and addressed complaints or grievances.
Determined staffing needs, developing schedules to staff all shifts.
Negotiated transportation and logistics contracts to reduce shipping costs.
Carrier Sales Representative
Forward Air Inc
03.2001 - 05.2005
Researched and identified potential new suppliers to increase vendor base.
Negotiated with vendors on freight costs for FTL transportation.
Built and maintained vendor partnerships
Provided 95% or better on time service.
Communicated with Account ops team/customer direct throughout transportation
Inbound-Outbound Tower Clerk
Forward Air Inc
03.1998 - 03.2001
Processed required paperwork to expedite handling of shipped and received goods.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Communicated yard trailer moves with spotters.
Prepared load and customs paperwork for outbound Canadian cross dock loads.
Conducted dock checks for customer account representatives/customers.
Dock Worker
Forward Air Inc.
06.1996 - 03.1998
Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Ensured piece count matched BOL.
Prepared cross border manifest for Canadian line haul loads
Prevented load shifting or damage by using bracing and strapping techniques.
Education
High School Diploma -
Northeastern High School
Springfield, OH
06.1993
Skills
Strategic Partnership
Systems Implementations
Staff Training
Process Improvement Strategies
Policy and Procedure Implementation
Project Management
High-Pressure Environments
Multi-Unit Operations Management
Staff Management
Project Development
Process Improvement
Staff Development
Timeline
Logistics Manager
US Logistics Solutions
03.2023 - Current
Specialized Equipment/Flatbed Heavy Haul Ops Mgr
Forward Air Inc
07.2022 - Current
Pharma HV Quality Compliance & Assurance Manager
Forward Air Inc
10.2019 - Current
HV/Temp Control/Pharmaceutical Operations Manager
Forward Air Inc
10.2017 - Current
Logistics Operations Manager
Forward Air Inc
05.2005 - 10.2017
Carrier Sales Representative
Forward Air Inc
03.2001 - 05.2005
Inbound-Outbound Tower Clerk
Forward Air Inc
03.1998 - 03.2001
Dock Worker
Forward Air Inc.
06.1996 - 03.1998
High School Diploma -
Northeastern High School
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