Detail-oriented professional with a proven track record in taking on new challenges among diverse work backgrounds. Known for strong communication and problem-solving skills, while maximizing efficiency when necessary.
Overview
7
7
years of professional experience
Work History
Swing Courier
FedEx Express
Buffalo, NY
04.2024 - Current
Delivered packages efficiently while adhering to safety protocols and timelines.
Managed route planning to optimize delivery schedules and minimize delays.
Operated handheld scanning devices for tracking shipments accurately.
Communicated effectively with customers to ensure satisfaction and resolve issues.
Covered routes all over the Buffalo/WNY region as needed.
Senior Sports Editor
The Spectrum Newspaper
Amherst, NY
01.2023 - 10.2023
Edited and curated sports content for daily publication, ensuring accuracy and adherence to editorial standards.
Collaborated with staff reporters to assign and develop engaging feature articles, enhancing readership interest in sports sections.
Exclusively covered the UB football team during the 2022 and 2023 seasons.
Conducted interviews with athletes and coaches.
Lot Attendant
Basil Volkswagen
Lockport, NY
12.2022 - 11.2023
Coordinated vehicle displays to enhance customer experience and streamline lot organization.
Managed vehicle inventory, ensuring accurate tracking and proper presentation of all models.
Assisted in maintaining cleanliness and safety standards across vehicle lot and service areas.
Collaborated with sales team to facilitate smooth vehicle transitions for test drives and deliveries.
Service Valet
Towne BMW
Williamsville, NY
03.2021 - 12.2022
Delivered exceptional customer service by greeting clients and managing vehicle drop-off processes.
Coordinated vehicle parking and retrieval to optimize dealership workflow and enhance client experience.
Maintained cleanliness and organization of service area, ensuring a welcoming environment for customers.
Assisted technicians by preparing vehicles for service appointments, streamlining operations and reducing wait times.
Operations Associate
Kohl's Department Stores, Inc
Amherst, NY
11.2018 - 02.2021
Managed daily inventory audits to ensure stock accuracy and availability.
Fulfilled online orders to be shipped out of store or picked up in-store based on time commitments.
Trained new associates on operational procedures and store policies for improved efficiency.
Implemented process improvements that reduced restocking time and increased productivity.