Brandon Cole
Business Analyst
Portland,OR
Summary
Well-rounded, ethical employee, gifted with capturing requirements and breaking down said project, while gaining consensus from multiple parties. Excels in stakeholder relations, increasing platform trust to above 90%. Seeking a role to match my expertise, while supporting OHSU's legacy of medical excellence and ethical significance.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Product Owner/Software Engineer
Nike, Inc
Beaverton, OR
09.2017 - Current
- Act as a central point for stakeholders to define data access and infrastructure requirements, translating these to technical specifications, and coordinates with SMEs to ensure needs are met
- Gains consensus between customer, privacy and security, engineering, and architecture to deliver the best possible solution for the stakeholder
- Diagnoses provisioning problems and develops a plan for correction, working with the development team to prioritize and schedule fixes
- Partners with other teams to create concise "how-to" documentation for customers and other engineers to eliminate tribal knowledge
- Manages the DevOps squad projects, communicating timelines, status, risks, and blockers
- Oversees the DevOps projects, from definition through the development lifecycle, including testing and validation
Business Owner
Kraken Data Systems
Hillsboro, OR
03.2017 - 09.2022
- Consulted with a brick-and-mortar table-top gaming business to assess needs and propose optimal solutions
- Designed and built a specialized point-of-sale system based on customer requirements
Software Developer
Linbit
Beaverton, OR
08.2016 - 03.2017
- Wrote utilities for high availability software
- Documented processes for engineers
Linux Distribution Engineer
Intel
Hillsboro, OR
08.2014 - 08.2016
- Managed an aggressive build cycle of 2x daily
- Communicated component test failures to individual developers and published a general report to track regressions
- Wrote and updated documentation to outline the technical design of entire project
- Collaborated with an international team to roll-out functionality
- Built CI/CD jobs and their tests within Jenkins, improving the build process by eliminating manual work
Application Developer
Trugreen / ServiceMaster
Memphis, TN
09.2012 - 08.2014
- Contracted from Sep 2012 – Apr 2013 with Randstad
- Trugreen split from ServiceMaster in Dec. 2013
- Collaborated with stakeholders to capture requirements for enhancements to improve our sales system
- Developed asynchronous processes and UI to create a complex reporting solution within Salesforce, beyond the out-of-the-box reporting capability
- Managed short release cycles from requirements to roll-out, including all testing and UAT coordination
- Managed data integrity and structure to prevent syncing issues and to improve accuracy
- Educated the sales department through documentation and presentations
Education
Bachelor of Arts - Anthropology
SUNY University At Buffalo
East Amherst, NY 08.2005 - 02.2011
Skills
Project Definitions and Diagramming
Technical Writing for Multiple Audiences
Policy and Procedure Adherence
Consensus Building
New Employee Mentoring
Accomplishments
- Independently created clear documentation from customer issues with a new data security product, which significantly increased problem resolution from our vendors. Prompted a job offer from Nike.
- Achieved greater quality in data provisioning by introducing a business-specific testing module for provisioning automation. The module is still used today and adopted by other teams.
- Number 3 sender and top 10 receiver of acknowledgements within our department.
Timeline
Product Owner/Software Engineer
Nike, Inc
09.2017 - Current
Business Owner
Kraken Data Systems
03.2017 - 09.2022
Software Developer
Linbit
08.2016 - 03.2017
Linux Distribution Engineer
Intel
08.2014 - 08.2016
Application Developer
Trugreen / ServiceMaster
09.2012 - 08.2014
Bachelor of Arts - Anthropology
SUNY University At Buffalo
08.2005 - 02.2011