Brandon Connally
Cohutta
Summary
Dynamic telecommunications professional with extensive experience at Hamilton County Schools, excelling in system upgrades and technical support. Proven ability in network troubleshooting and customer service, ensuring optimal system performance and compliance. Highly organized and adept at problem-solving, I thrive in collaborative environments, delivering impactful solutions that enhance operational efficiency.
Overview
16
16
years of professional experience
Work History
Information Technology Telecommunications
Hamilton County Schools
Chattanooga
12.2022 - Current
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Provided technical support and training to users on telecommunications equipment and software.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Briefed customers on equipment, usage, and product specification.
- Installed and repaired distribution racks and cables.
- Monitored system performance and made adjustments to optimize operations.
- Ensured compliance with federal, state, and local regulations regarding telecommunications systems.
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
Vice President
HOA
Cohutta
09.2022 - Current
- Oversees the management of lake and property maintenance.
Communication System Technician
EPB
Chattanooga
12.2019 - 12.2022
- Installing and servicing EPB's circuits for business.
- Programming HPBX routers and switches for phones and WiFi.
- Training customers on HPBX phones.
- Installing and provisioning ONT's for services.
- Fiber termination/splicing
- Installing FiTV for business, including wiring and programming set top boxes.
- Installing V-LAN connection points.
- Pulling cable for voice and data.
- Terminating in patch panels and cable management.
Installer/Service Technician
Southeastern Communications
Dalton
10.2013 - 11.2019
- Programmed, installed and serviced phone systems.
- Responsibilities included building MDF's and IDF's, installing Bogen paging & intercom systems, splicing/terminating fiber, voice, data, and intercom wiring.
Operations Manager
ACE Hardware
Varnell
05.2009 - 10.2013
- Managing payroll, shipping/receiving, scheduling
Education
General Education Diploma -
Homeschooled
Dalton, GeorgiaSkills
- Communication
- Telecommunications installation
- Network troubleshooting
- Fiber splicing
- Customer service
- Highly organized
- Ability to multitask
- Collaboration and teamwork
- Cable management
- Technical support
- Problem solving
Extracurricular Activities
09/01/22, 12/31/22, Vice President, Home Owners Association, Cohutta, GA, Oversees management of lake and property maintenance.
References
- Sid Cross, EPB, crosssl@epb.net, 423-648-1544
- Lee Williams, Southeastern Communications, 706-694-3900
- Aaron McCroskey, EPB, mccroskeyal@epb.net, 423-413-7379
Timeline
Information Technology Telecommunications
Hamilton County Schools
12.2022 - Current
Vice President
HOA
09.2022 - Current
Communication System Technician
EPB
12.2019 - 12.2022
Installer/Service Technician
Southeastern Communications
10.2013 - 11.2019
Operations Manager
ACE Hardware
05.2009 - 10.2013
General Education Diploma -
Homeschooled