Brandon Conrad
Ellenville,NY
Summary
Dynamic and reliable professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous order accuracy and exceptional customer engagement. Excelled in prioritizing and multitasking to meet tight deadlines, achieving high satisfaction ratings by leveraging skills in online order processing and complaint resolution. Demonstrates unparalleled attention to detail and reliability, ensuring repeat business and customer loyalty.
Diligent Army Reserve Administrator with solid background in repair and maintenance. Demonstrated proficiency in diagnosing issues and implementing effective solutions to ensure optimal functionality. Proven ability to troubleshoot and repair complex systems, showcasing strong problem-solving skills and attention to detail.
Professional maintenance specialist prepared for this role. Skilled in diagnosing and repairing mechanical and electrical systems, always ensuring high standards. Strong focus on collaboration and adaptability to meet team goals and changing needs. Reliable, safety-conscious, and excellent at troubleshooting and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Radio Equipment Repairer
United States Army Reserve
06.2019 - Current
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.
- Maintained inventory of repair supplies and ordered parts.
- Boosted productivity by creating an organized workspace that facilitated efficient workflow processes during repair tasks.
- Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
- Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
- Kept up-to-date with industry advancements through continuous learning opportunities, such as workshops and online courses.
- Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of employees.
Online Grocery Pickup (OGP)
Walmart
09.2021 - 03.2024
- Tracked substitutions and informed customers of changes.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Diploma - Radio Equipment Repairer
AIT- Ordnance School
Fort Gordon, GA05-2020
High School Diploma -
Ellenville High School
Ellenville, NY06-2019
Technical Competency Certificate - Digital Design And Programming
BOCES
New Paltz, NY06-2019
Skills
- Flexible scheduling
- Order Accuracy
- Attention to Detail
- Multitasking
- Team building
- Reliability
- Workplace Safety
- Electrical Repairs
- Inventory Management
- Equipment Repair
- Equipment Inspection
- Equipment maintenance proficiency
Certification
- Performance Certification in Basic Electricity & Electronics for AC/DC circuits [CerTEC Executive Director] [202003]
- Certified IPC Specialist [IPC] [202003]
Army Achievement Medal
To: Specialist Brandon Conrad
Forward Support Company, 854th Engineer Battalion
For: Outstanding Achievement while serving as a Radio Equipment Repairer in direct support of Castle IRC Operations conducted at Fort Devens, Massachusetts. SPC Conrad's devotion to the mission and expertise contributed to the overall success of the mission. SPC Conrad's efforts reflect great credit upon himself, the Forward Support Company, 854thEngineer Battalion and the United States Army.
Timeline
Online Grocery Pickup (OGP)
Walmart
09.2021 - 03.2024
Radio Equipment Repairer
United States Army Reserve
06.2019 - Current
Diploma - Radio Equipment Repairer
AIT- Ordnance School
High School Diploma -
Ellenville High School
Technical Competency Certificate - Digital Design And Programming
BOCES
Similar Profiles
Jonathan PalmerJonathan Palmer
Special Projects Officer at United States Army Forces Command (FORSCOM) / United States Army Reserve Command (USARC), Special Troops BattalionSpecial Projects Officer at United States Army Forces Command (FORSCOM) / United States Army Reserve Command (USARC), Special Troops Battalion
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Saul Rodelas MontielSaul Rodelas Montiel
91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army
Matthew QuickMatthew Quick
DSP at New Hope Community Inc.DSP at New Hope Community Inc.