Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brandon Crespo

Renton

Summary

Motivated manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional Maintenance Manager

Gold's Gym
09.2021 - Current
  • Improved overall regional maintenance efficiency by implementing streamlined processes and procedures in English and Spanish for all 6 locations under the franchise.
  • Increased customer satisfaction through timely, thorough, and effective service calls.
  • Managed a diverse range of maintenance projects for successful completion under budget constraints.
  • Oversaw inventory management to ensure adequate supply of spare parts and materials for emergency and future repairs.
  • Rolled out improved training programs for maintenance & Janitorial employees in English and Spanish.
  • Managed efficient teams of up to 25 employees across 6 locations.
  • One of only 2 regional manager within company, work 1:1 with VP and owner of company franchise.

Laborer, Crew Member, Multiple Responsibilities

Tony's Remodeling & Painting
02.2018 - 09.2021
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Built solid relationships with customers, answered their questions and consulted with them if there was a concern.
  • Performed walk-throughs with company owner and costumers before and after project was completed.

Sales Associate

Finish Line
01.2017 - 02.2018
  • Achieved daily sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Associate of Arts -

Bellevue College
Bellevue, WA
06.2024

High School Diploma -

Hazen Senior High School
Renton, WA
06.2016

Skills

  • MS Office
  • Safety Monitoring
  • Team Leadership
  • Customer Service
  • Staff Training
  • Budget Administration
  • Schedule Management
  • Complex Problem Solving
  • Analytical & Critical Thinking
  • Record-Keeping & Documentation
  • Facilities Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

Precor Fitness Certified Tech

Timeline

Regional Maintenance Manager

Gold's Gym
09.2021 - Current

Laborer, Crew Member, Multiple Responsibilities

Tony's Remodeling & Painting
02.2018 - 09.2021

Sales Associate

Finish Line
01.2017 - 02.2018

Associate of Arts -

Bellevue College

High School Diploma -

Hazen Senior High School

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Brandon Crespo