Brandon Dales
Holly,MI
Summary
I served in the United States Army, 1st Infantry Division, Armored Combat Team Brigade Support Battalion (1ID 1ABCT 101 BSB)., I served as a 94-E Radio Communication Repairer. During this time, I honed my skills in maintaining and repairing communication equipment critical to mission success. My role required attention to detail, problem-solving abilities, and the ability to work under pressure in challenging environments.
I ensured reliable communication for military operations, significantly enhancing the effectiveness of my unit. Stationed at Fort Riley, Kansas, I collaborated with a diverse team, honing my communication and teamwork skills. My experience as a 94-E Radio Communication Repairer has equipped me with valuable technical expertise, problem-solving abilities, and a strong work ethic that I am eager to apply to new challenges.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Radio Equipment Repair
United States Army
02.2020 - 02.2024
- Electronic Technical Knowledge of Satellite, Radio, GPS, Night Vision, Laser-Targeting Systems, Encryption Devices, and Computer Diagnostic Systems
- Senior Technician, managing and teaching new personnel of required procedures, tasks, and responsibilities.
- Held Secret Clearance, ensuring confidentiality and trustworthiness in sensitive environments.
- Provided Technical support for a wide range of IT, Communication, and Maintenance issues
- Cooperated in connection of external companies such as CISCO, IBM, Tobyhanna, and General Dynamics, in joint collaboration to provide support for technical diagnostics.
Sales Associate
TruGreen Lawn Care
01.2018 - 08.2019
- Answered customer questions about product, services, recommendations, and quality.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
Delivery Driver / Server
Brown Dog Deli
01.2018 - 11.2018
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Managed customer inquiries and complaints in polite and professional manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
Host
Noisy Oyster
06.2016 - 07.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Completed daily side work and opening and closing duties without fail.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Administrative Assistant
D&D Clinical Research
08.2014 - 07.2016
- Executed record filing system to improve document organization and management.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Electronic Maintenance
Advanced Individual Training
Fort Gordon, GAHigh School Diploma -
Calvary Christian School
Myrtle Beach, SC03.2015
Skills
- Excellent Communication Skills
- Equipment Troubleshooting
- Multitasking and Organization
- Adept Computer Proficiency
- Intermediate Electrical Knowledge
- Heavy Lifting
- Quick Learning
- Critical Thinking
- Problem Solving
Certification
- Basic Electricity & Electronics - June 2020 - Present
- DC Electrical Certificate - June 2020 - June 2026
- Java SE 11 Certificate - January 2024 - Present
Timeline
Radio Equipment Repair
United States Army
02.2020 - 02.2024
Sales Associate
TruGreen Lawn Care
01.2018 - 08.2019
Delivery Driver / Server
Brown Dog Deli
01.2018 - 11.2018
Host
Noisy Oyster
06.2016 - 07.2017
Administrative Assistant
D&D Clinical Research
08.2014 - 07.2016
Electronic Maintenance
Advanced Individual Training
High School Diploma -
Calvary Christian School
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