Brandon Damato
Lancaster
Summary
Dynamic leader experienced in managing inventory and training staff, while ensuring high standards of customer service. Known for exceptional time management and crisis intervention skills, ready to enhance operational effectiveness and client satisfaction.
Overview
13
13
years of professional experience
Work History
CDO - Armed
Akima Infrastructure Protection
Batavia
12.2021 - Current
- Facilitate intake of new detainees, ensuring accurate completion and filing of paperwork.
- Document daily activities and incidents through detailed reports.
- Transport and escort detainees to hospitals, court, and other institutions.
Clinical Counselor
BestSelf Behavioral Health
Buffalo
11.2018 - 08.2021
- Conducted psychological assessments to evaluate cognitive abilities, personality traits, and mental health status, informing targeted interventions.
- Developed tailored treatment plans based on comprehensive client assessments and needs.
- Provided crisis intervention and support during emergency situations.
- Maintained accurate, confidential electronic records of client interactions and progress, enhancing continuity of care.
- Collaborated with multidisciplinary teams to ensure coordinated, comprehensive care, improving client outcomes.
Evening Supervisor
Pacillos Fitness Gear
Amherst
12.2012 - 12.2021
- Managed inventory levels and organized stock to ensure smooth evening sales activities.
- Trained new employees on company policies and customer service standards, enhancing team readiness.
- Responded to customer inquiries, assisting and resolving issues to improve customer satisfaction.
Education
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH12-2027
Master of Arts - Clinical Mental Health Counseling
Medaille College
Buffalo, NY05-2018
Skills
- Crisis management
- Crisis intervention
- Psychological assessment
- Data analysis
- Report writing
- Time management
- Team collaboration
- Customer service
Affiliations
Volunteer Firefighter
Timeline
CDO - Armed
Akima Infrastructure Protection
12.2021 - Current
Clinical Counselor
BestSelf Behavioral Health
11.2018 - 08.2021
Evening Supervisor
Pacillos Fitness Gear
12.2012 - 12.2021
MBA - Business Administration
Southern New Hampshire University
Master of Arts - Clinical Mental Health Counseling
Medaille College