Knowledgeable automotive professional specializing in diesel vehicles. Background overhauling engines, troubleshooting system problems and replacing components. Proven strengths in time management, customer relations and problem-solving.
Overview
22
22
years of professional experience
Work History
Technician 111
First Student
07.2020 - Current
Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
Contributed to a positive workplace culture by fostering strong relationships with peers and supervisors alike.
Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
Continually updated technical expertise through ongoing training programs, seminars, and industry publications.
Owner / Operator
OML Power cleaning LLC
02.2019 - Current
Networking with suppliers and identifying new business development opportunities
Arranging financing, overseeing of all operations from start to finish
Keeping in touch with customers, solving customer issues
Maintaining all equipment.
Level 1 Technician
Durham Schools Services
01.2020 - 07.2020
Performed vehicle lubrication and DOT safety inspections.
Assessed equipment for damage, wear, battery life, and fluid levels.
Replaced parts such as belts, hoses and motors on different systems.
Parts Sales Manager
AutoZone
01.2007 - 10.2018
Assist store manager in supervising, training and developing store personnel
Assume responsibility for store operation in manager’s absence and on assigned shifts
Operate cash registers and follow established cash handling duties, including but not limited to deposits, petty cash and lane accountability
Assist with day-to-day operations of the branch while learning the specific duties of each level of management
Deliver exceptional customer service to customer by greeting and assisting customers
Responsible for daily sales and customer problem solving
Diagnose automotive problems, install parts and deliver parts to other locations.
Shipping and receiving
Hilton Displays
11.2014 - 12.2015
Responsible for packing goods in shipping containers
Developed mailing labels and shipping documents
Received and organized deliveries
Lifted 25 to 50lbs
Certified fork lift operator.
Assistant Service Manager/Parts Service Leader
Toyota/Hyundai Automotive Group
07.2011 - 08.2015
Supervise team in providing outstanding customer service
Plan, coordinate and assign daily work load to customer service team
Analyzed customers’ needs and route to appropriate service technician
Made appropriate sales recommendations to best meet customers’ needs.
Maintenance/Machine Operator
Honda ATV Plant
06.2005 - 10.2006
Operated machines daily
Troubleshoot problems on various machines as they arise
Performed routine maintenance checks of various machines
Assisted in installation, maintenance, and repair of machinery
Observed and followed company safety rules and regulations.
Cashier
Chic-Fil-A
05.2002 - 01.2004
Performed exceptional customer service
Operated cash registers, scanners, and other electronics
Prepared food orders
Accepted payments, ensured all prices and quantities were accurate and provided a receipt to every customer
Balanced the cash register and generated report for credit and debit sales.