Brandon Dooley
Jefferson,Georgia
Summary
Peer supporter versed in leveraging tactful and diplomatic communication to build rapport. Focused on fostering welcoming environments to foster development of life skills and healthy coping mechanisms. Successful at modeling behaviors, educating individuals and motivating change.
Overview
8
8
years of professional experience
Work History
MT Leadership Program
The Potter's House
Jefferson, GA
06.2021 - Current
- Used personal experienced in Mental health and substance abuse to help Potter House peers understand issues and move toward recovery.
- Built relationships with peers based upon trust and honesty by using active listening and dynamic communication skills.
- Coordinated and facilitated 60+ peer's medical needs and prescription distribution.
- Transported peers to medical appointments and support meetings whenever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Has acted as lead facilitator in recovery meetings
- Engaged Potter House residents in one-on-one peer sessions
- Monitored Resident census by recording admissions, discharges, doctor appointments and site visit data.
Server
Bar Louie
Allen, Texas
11.2019 - 12.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
Field Technician
Clear Comms LLC
Dawsonville, GA
01.2018 - 05.2019
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Server Shift Leader
Taco Mac Restaurant
Buford, GA
05.2014 - 12.2018
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Cultivated warm relationships with regular customers.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Education
High School Diploma -
Sachse High School
Sachse, TX05.2008
No Degree - Music Education
Northwestern State University of Louisiana
Natchitoches, LABaton Rouge Community College
Baton Rouge, LASkills
- Reading Comprehension
- Client Scheduling
- Urinalysis Testing
- Substance Abuse Treatment
- Alcohol and Drug Prevention Programs
- Peer Interaction
- Arranging Transportation
- Effective Listening
- Dynamic Communication Skills
- Community Activities
- Privacy and Confidentiality
Timeline
MT Leadership Program
The Potter's House
06.2021 - Current
Server
Bar Louie
11.2019 - 12.2020
Field Technician
Clear Comms LLC
01.2018 - 05.2019
Server Shift Leader
Taco Mac Restaurant
05.2014 - 12.2018
High School Diploma -
Sachse High School
No Degree - Music Education
Northwestern State University of Louisiana
Baton Rouge Community College
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