Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Downs

Weston,OH

Summary

Reliable Inside Sales Trainer with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Inside Sales Trainer

OTP Industrial Solutions
02.2021 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Analyzed team performance and identified opportunities for additional training.
  • Educated clients on proper use of products and systems.
  • Developed effective training plans based on department needs and objectives.

Inside Sales Manager

OTP Industrial Solutions
08.2019 - 02.2021
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Updated accounts and maintained long-term relationships with clients.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.

Inside Sales

OTP Industrial Solutions
04.2016 - 08.2019
  • Answered customers' questions regarding products, prices, and availability.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Set up new accounts, established customer credit and set up payment methods.

Warehouse Lead

OTP Industrial Solutions
05.2015 - 04.2016
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Oversaw daily operations and shipping and handling processes.

Loading Dock Worker

United Parcel Service, UPS
10.2014 - 05.2015
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.

Laborer

The Andersons
06.2011 - 04.2012
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Education

Bachelor of Science - Diesel Mechanics

University Northwestern Ohio
Lima, Ohio
06.2014

Associate of Science -

Northwest State Community College
Archbold, OH
12.2013

Skills

  • Account Management
  • Account Acquisition
  • Sales Target Setting
  • Database Management
  • Client Needs Assessment
  • Budget Development

Certification

  • First Aid/CPR Certified

Timeline

Inside Sales Trainer

OTP Industrial Solutions
02.2021 - Current

Inside Sales Manager

OTP Industrial Solutions
08.2019 - 02.2021

Inside Sales

OTP Industrial Solutions
04.2016 - 08.2019

Warehouse Lead

OTP Industrial Solutions
05.2015 - 04.2016

Loading Dock Worker

United Parcel Service, UPS
10.2014 - 05.2015

Laborer

The Andersons
06.2011 - 04.2012

Bachelor of Science - Diesel Mechanics

University Northwestern Ohio

Associate of Science -

Northwest State Community College

Similar Profiles

CREATE PROFILE
Brandon Downs