Brandon Ducnan
Fletcher
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Assistant Manager
Diamond D performance Tires and lube
Fletcher
08.2024 - Current
- Assisted in managing daily operations at a tire and lube service center.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Processed customer transactions using point-of-sale systems effectively.
- Maintained cleanliness and organization of service areas and equipment.
- Supported team members with training on service procedures and safety protocols.
- Monitored inventory levels and assisted with restocking essential supplies.
- Handled customer inquiries and resolved issues in a professional manner.
- Implemented safety measures to uphold workplace standards and regulations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
Construction Worker
Jon lemon remodeling
Fletcher
03.2019 - 06.2023
- Measure and cut plywood 2x4 6x8
- Tool count
- Parts pick up
- Safety checks
- Clean up verification
- Operated hand and power tools for various construction tasks.
- Collaborated with team members to complete assigned projects on time.
- Loaded and unloaded materials for efficient workflow on-site.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Inspected work areas for safety issues before beginning any task.
Education
Fletcher High School
Fletcher, OkSkills
- Point-of-sale systems
- Team scheduling
- Customer service
- Inventory management
- Safety compliance
- Operational efficiency
- Conflict resolution
- Employee training
- Effective communication
- Problem solving
- Time management
- Leadership skills
- Process improvement
- Customer relations
- Team motivation
- Marketing
- Consulting
Timeline
Assistant Manager
Diamond D performance Tires and lube
08.2024 - Current
Construction Worker
Jon lemon remodeling
03.2019 - 06.2023
Fletcher High School