Brandon Duke
IT Manager
O’Fallon,MO
Summary
Experienced IT leader with proven success working with others to achieve their full potential while driving high performing teams to their optimal effectiveness and efficiency. Strong information technology professional skilled in leadership, Agile, Scrum, application delivery, and strategic planning.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
IT Team Lead
World Wide Technology
Saint Louis, Missouri
3 2017 - Current
- Developed IT strategies to align with business goals, ensuring optimal performance and growth opportunities.
- Streamlined internal communications with the integration of collaboration tools that improved overall team coordination and efficiency.
- Led the successful migration of critical systems to the cloud, minimizing disruption to end-users while enhancing scalability.
- Achieved cost savings through careful analysis of IT expenses, identifying opportunities for consolidation or elimination when appropriate.
- Championed the adoption of emerging technologies to stay ahead of industry trends, ensuring the organization remained competitive in an ever-evolving landscape.
- Established strong relationships with stakeholders across various departments by providing exceptional support during projects or crisis situations alike.
- Consistently met project deadlines by utilizing resource allocation strategies that maximized team capacity without sacrificing quality or work-life balance.
- Championed IT best practices through effective communication, training sessions, and workshops for non-technical staff members.
- Increased customer satisfaction by delivering high-quality solutions on time and within budget.
- Enhanced team productivity by implementing agile methodologies and streamlining project workflows.
- Responsible for hiring, leading, and managing a team of analysts and developers with teams ranging in size from 5 – 18 individuals (on shore and off shore) comprised of full-time employees, contractors, and interns
- Growing and developing members of the team by understanding their goals and desires and aligning it to a career growth framework
- Providing effective 1 on 1s, real-time coaching, and recognizing and rewarding the right behaviors
- Responsible for team members’ compensation, hire/performance improvement/fire decisions, promotions
- Creating and fostering an atmosphere of mentoring, quality, diversity, collaboration and improvement
- Participating in the design of complex solutions
- Providing functional and technical leadership while promoting best practices and direction to team members
IT Senior Analyst
World Wide Technology
Saint Louis, Missouri
10.2013 - 03.2017
- Responsible for enhancing, upgrading, and supporting compensation related products which included Oracle ERP On Prem Time and Labor, Kronos Workforce Central, a custom web application for project/task time charging, and a custom web application for compensation planning
- Led the Oracle R12 platform upgrade for OTL and compensation, ensuring data integrity and application functionality as the company moved from 11i to R12
- Guided a platform upgrade of the Kronos systems from an on-premise solution to cloud-based Workforce Central
- Mentor new team members, not only in supporting product applications but also promoting the company’s core values and best practices
- Participated in the on-going development and support of existing solutions
- Managed projects from requirements gathering through delivery: understand business process and elicited requirements, created detailed functional design documents, created and performed test cases, prepared user training documents and conducted user acceptance training
- Created SQL queries against Oracle tables to troubleshoot, develop metrics, and create ad-hoc reporting
- Analyze data flow within the Oracle Applications and associated business tools to resolve issues and to identify process improvements
Senior Systems Analyst
Commerce Bank
Saint Louis, Missouri
05.2008 - 10.2013
- Gathered, formed, and presented analysis on data related to the company website and Online Banking usage statistics
- Responsible for maintaining department financial reports and budget modeling
- Identified cost saving opportunities through analysis such as usage modeling and financial forecasting
- Provided direction on system issues that may cause customer-facing service impacts
- Involved in projects pertaining to product enhancements by means of providing business requirements, product testing, and implementation
- Served as liaison for any Online Banking questions regarding product or reporting information that may require cross-department communication
Education
Bachelor of Science - Business Administration, Finance
Truman State University
Kirksville, MO 08.1999 - 06.2003
Skills
Technology Leadership
Certification
Strategic Organizational Leadership, 01/01/24, Management & Strategy Institute
Timeline
IT Senior Analyst
World Wide Technology
10.2013 - 03.2017
Senior Systems Analyst
Commerce Bank
05.2008 - 10.2013
Bachelor of Science - Business Administration, Finance
Truman State University
08.1999 - 06.2003
Strategic Organizational Leadership, 01/01/24, Management & Strategy Institute
Power BI Data Analyst, 08/01/24, Microsoft
TIBCO EBX Certified Associate, 10/01/24, TIBCO
IT Team Lead
World Wide Technology
3 2017 - Current
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