Brandon Echols
Chicago,Il
Summary
Results-driven professional with extensive experience in account management and sales strategy development, seeking to leverage expertise in a challenging Account Manager role. Proven success in executing sales initiatives for Fortune 500 clients, managing projects exceeding $30 million, and achieving a 30% increase in sales through innovative customer loyalty programs. Strong background in client relations and effective communication, complemented by a proven ability to foster cross-functional collaboration that enhances customer satisfaction and drives sustainable business growth. Committed to delivering exceptional results and building lasting partnerships that contribute to organizational success.
Overview
21
21
years of professional experience
Work History
Key Account Manager
Mclane Company, Inc.
Chicago
07.2013 - 11.2025
- Developed and executed sales strategies to align with the objectives of a $3.5 billion Fortune 500 client.
- Successfully managed projects totaling over $30 million in revenue over a 3-year span.
- Developed a customer loyalty program that increased sales by 30% within 6 months.
- Maintained daily communication with the customer to explore scenarios and ensure effective resolution of company matters.
- Consulted with key executives to foster relationships with clients and cross-functional teams, addressing issues to meet customer satisfaction.
- Facilitated dialogue with divisions to promote idea sharing, accelerate customer communication, and enhance team collaboration.
System Designer
Magnolia Interior Designs
Chicago
10.2012 - 06.2013
- Developed comprehensive system designs and sales proposals by collaborating with customers to assess their electronics requirements, consistently achieving sales targets through effective negotiation and closing deals.
- Managed customer relationships using Salesforce CRM, ensuring timely communication and follow-up, while maintaining strong partnerships with builders, architects, and interior designers.
Consultant
Howard Orloff Imports
06.2007 - 09.2012
- Facilitated communication between clients and subject matter experts to address mechanical and product failures, ensuring effective troubleshooting and resolution.
- Coordinated and documented work efforts across culturally diverse teams, enhancing communication and collaboration within the organization.
- Executed quality assurance practices and identified margin-producing opportunities, contributing to improved service delivery and efficiency in a cost-conscious environment.
Key Account Manager
Office Depot
Chicago
08.2004 - 01.2007
- Managed key client accounts, fostering strong relationships and ensuring customer satisfaction through tailored solutions that aligned with their business needs.
- Collaborated with cross-functional teams to drive sales growth and enhance service delivery, contributing to increased client retention and revenue streams.
Education
Bachelor of Science - Business, Management, Marketing, and Related Support Services
University of Illinois At Chicago
Chicago, Illinois, USASkills
- Strategic business planning
- Customer Support
- Interpersonal Skills
- Market Analysis
- Team leadership
- Relationship Building
- Sales Processes
- Salesforce platform expertise
- Supply Chain Management
- Client Relationship Management
- Negotiation
- High-value account oversight
- Business development
- Strengthening client connections
Timeline
Key Account Manager
Mclane Company, Inc.
07.2013 - 11.2025
System Designer
Magnolia Interior Designs
10.2012 - 06.2013
Consultant
Howard Orloff Imports
06.2007 - 09.2012
Key Account Manager
Office Depot
08.2004 - 01.2007
Bachelor of Science - Business, Management, Marketing, and Related Support Services
University of Illinois At Chicago