Brandon Ellison
Summary
Client-focused professional with expertise in healthcare operations and veteran advocacy. Cultivated strong relationships and navigated complex client situations in fast-paced environments. Managed high-volume caseloads to drive revenue growth and optimize client outcomes. Experienced in healthcare administration and military medical service, leading teams and solving problems effectively.
Overview
11
11
years of professional experience
Work History
Veteran Coach
VA Claims Insider
12.2022 - 01.2026
- Generated $5.2M in revenue by effectively supporting over 1,700 military veterans through the claims process.
- Managed caseload of 500+ active veteran clients, ensuring consistent communication and follow-up to enhance client satisfaction.
- Guided military veterans through complex VA disability claims processes while providing individualized support and education.
- Built strong client relationships through consultative communication, problem-solving, and personalized support.
- Supervised two administrative assistants to streamline documentation, scheduling, and communication for over 60 weekly disability claims.
- Maintained accurate case management records and client documentation to ensure efficient workflow and organization.
- Recognized as a top performer for leadership, client management, and operational efficiency.
Credentialing Specialist
LocumTenens.com
Atlanta, GA
07.2022 - 11.2022
- Coordinated credentialing processes for 50+ healthcare providers monthly to support timely hospital placement.
- Verified primary sources including medical licenses, certifications, and background screenings to ensure provider eligibility.
- Maintained compliance documentation and monitored credentialing timelines to ensure regulatory accuracy.
- Compiled credentialing reports and updated internal databases, enhancing leadership oversight and supporting operational efficiency.
- Collaborated with healthcare professionals and internal teams to resolve credentialing issues, improving onboarding processes.
Fleet Marine Force Hospital Corpsman
United States Navy
08.2014 - 05.2019
- Delivered frontline medical care and health assessments for 120+ patients weekly in fast-paced and high-pressure environments.
- Stabilized critically injured patients and coordinated emergency medical transportation to advanced care facilities.
- Coordinated rehabilitation and return-to-duty efforts for 57 service members, enhancing patient care and recovery outcomes.
- Led medical readiness operations, managing equipment, training support, and organizing operations to ensure optimal readiness.
- Ensured compliance with medical protocols, safety procedures, and reporting requirements, fostering a safe medical environment.
- Demonstrated leadership, adaptability, and decision-making skills while supporting military operations.
Education
Bachelor of Science - Healthcare Administration
University of West Florida
05-2022
Skills
- Veteran support services
- Case management
- Client relationship management
- Customer success
- Program coordination
- Salesforce CRM
- Data entry and documentation
- Microsoft Office Suite
- Compliance management
- Team leadership
Timeline
Veteran Coach
VA Claims Insider
12.2022 - 01.2026
Credentialing Specialist
LocumTenens.com
07.2022 - 11.2022
Fleet Marine Force Hospital Corpsman
United States Navy
08.2014 - 05.2019
Bachelor of Science - Healthcare Administration
University of West Florida