Brandon Emberlin
Phoenix,AZ
Summary
Proven track record of successfully managing multiple assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
11
11
years of professional experience
Work History
Independent Contractor
01.2019 - Current
- Established relationships with small businesses entering local markets.
- Primary focus was on delivery services and other expansion opportunities to grow business and increase contractor retention across all 10 major metropolitan cities.
- Collaborated closely with clients to better understand entire project scope.
- Introduced new methods, practices, and systems to reduce turnaround time
Mortgage Loan Processor
USAA
11.2020 - 03.2023
- Processed high volumes of mortgage loan applications, ensuring accuracy and efficiency in reviewing documents, verifying employment and income, and analyzing creditworthiness for over 5 years.
- Collaborated with loan officers, underwriters, and borrowers to gather necessary documentation, resolve outstanding issues, and facilitate timely loan closings.
- Conducted thorough analysis of loan applications, evaluating financial statements, credit reports, and other supporting documents to determine eligibility and adherence to lending guidelines.
- Implemented effective communication strategies to provide regular updates and proactively address any potential issues or delays in loan processing, ensuring seamless experiences for borrowers and stakeholders.
Mortgage Loan Processor/Personal Banker
US Bank
02.2013 - 08.2018
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Lead based work which would also include referral-based services for Mortgage, Investments, Wealth and other specialty departments.
- Managed generic mortgage pipeline of 30+ conventional loan products from conditional approval through closing.
Education
High School Diploma -
Deer Valley High School
Glendale, AZ05.2003
Skills
- Retail and Telephonic Sales Experience
- Operations Oversight
- Verbal Communication
- Presentations and Demonstrations
- Continuous Improvement Process
- Predictive and Preventive Maintenance
- Teller Auditing
- Deposit and Payment Collection
- Microsoft Office
Timeline
Mortgage Loan Processor
USAA
11.2020 - 03.2023
Independent Contractor
01.2019 - Current
Mortgage Loan Processor/Personal Banker
US Bank
02.2013 - 08.2018
High School Diploma -
Deer Valley High School
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