Brandon Emerson Ochoa
Dallas
Summary
Dedicated professional with over five years of experience in customer service and retail, complemented by two years in the legal field and four years in the Painting and Porter field. Proven ability to maintain high standards of cleanliness and organization in busy environments. Flexible availability for morning and mid-day shifts, including weekends. Aiming to leverage skills in business administration to contribute effectively to team success.
Overview
8
8
years of professional experience
Work History
Porter; Make Ready Technician
AWM Management
Dallas
10.2024 - 01.2026
- Maintained cleanliness and order in vacant units before resident move-in.
- Replaced worn or damaged parts using hand tools or power tools.
- Maintained cleanliness of work area at all times.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Maintained cleanliness and order in common areas and building entrances.
Supervisor
First Class Painting & Remodeling Inc
Garland
05.2021 - 10.2024
- Oversaw job sites to ensure compliance with work standards.
- Coordinated material orders and deliveries to job sites.
- Scheduled customer appointments for estimates and conducted follow-up calls.
Legal Assistant
MLF Legal, PLLC
Dallas
11.2021 - 08.2023
- Assisted attorneys in maintaining case files and coordinating client meetings.
- Followed up with clients daily, providing updates on case progress.
- Disputed reports promptly and requested hearings as necessary.
- Translated for Spanish-speaking clients during meetings to ensure effective communication.
- Drafted legal documents and correspondence for various case types.
- Organized and maintained case files, ensuring easy retrieval of information.
Sales Associate; Stock Associate
Finish Line
Mesquite
11.2018 - 04.2021
- Assisted customers with shoe selections while providing in-depth product knowledge.
- Operated cash register, ensuring accurate financial transactions and maintaining correct cash levels.
- Maintained client relationships through regular follow-ups on new products.
- Upsold additional items such as shoe cleaners and apparel to enhance customer experience.
- Ensured cleanliness of store environment and organization of shoe displays.
- Received product shipments, unpacked boxes, and efficiently stocked new merchandise on sales floor.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Sales Associate
Boost Mobile
Mesquite
08.2017 - 09.2018
- Provided detailed information on promotions and products to assist customers.
- Operated cash register and POS, ensuring accurate financial transactions.
- Maintained store cleanliness and organization to enhance shopping experience.
- Set up in-store displays and distributed flyers to promote ongoing offers.
Education
Associates - Business Administration
Eastfield College
Mesquite, TX05.2020
Diploma -
North Garland High School
Garland, TX06.2017
Skills
- Sales
- Up-selling
- Microsoft Office
- Excel
- Detail-oriented
- Creative thinking
- Problem solving
- Team leadership
- Time management
- Attention to detail
- Painting and patching
- Effective communication
Languages
- English
- Spanish
References
References available upon request.
Timeline
Porter; Make Ready Technician
AWM Management
10.2024 - 01.2026
Legal Assistant
MLF Legal, PLLC
11.2021 - 08.2023
Supervisor
First Class Painting & Remodeling Inc
05.2021 - 10.2024
Sales Associate; Stock Associate
Finish Line
11.2018 - 04.2021
Sales Associate
Boost Mobile
08.2017 - 09.2018
Associates - Business Administration
Eastfield College
Diploma -
North Garland High School