Team-oriented and service-focused professional experience. Handles demanding work with great physical stamina and adaptability to changing demands. I am an organized reliable, punctual, hardworking and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Highly organized, proactive and punctual with team-oriented mentality.
Hi, I’m
Brandon Erb
Modesto,California
Summary
Overview
3
years of professional experience
Work History
Spring Creek Country ClubRipon, CA
Restaurant Busser/Server
06.2021 - Current
Job overview
- Cleared tables to maintain high turnover rate and minimize wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Supported wait staff by setting up and replenishing condiment stands, trash container liners and bus stations.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Spring Creek Country ClubRipon, CA
Banquet Server
06.2021 - Current
Job overview
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Noted timing of meal progression, keeping kitchen staff informed.
World Of Wheels BicyclesModesto, CA
Bike Salesman
12.2022 - 06.2023
Job overview
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Red Wood CafeModesto, CA
Banquet Server
07.2023 - 10.2023
Job overview
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Replenished buffet lines with fresh foods as needed.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
My Self Reliance
Photographer
05.2022 - Current
Job overview
- Planned and obtained original shots using innovative thinking and new techniques.
- Photographed special events, parties and portraits.
- Scouted locations and curated props for photography shoots.
- Met productivity quotas, managing workflow to meet demand.
Spring Creek Country ClubRipon, CA
Line Cook
02.2021 - 06.2021
Job overview
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
My Self RelianceModesto, California
Car Detailer
03.2022 - 07.2022
Job overview
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Washed wide range of vehicles each day.
- Inspected vehicle to verify pristine appearance for customer.
Education
James C. Enochs High SchoolModesto, CA
High School Diploma
05.2021
University Overview
Skills
- Conflict Resolution
- Employee Training
- Flexible and Adaptable
- Customer Service
- Work Coordination
- Clear Communication
- Teamwork and Collaboration
- Cash Handling Experience
- Customer Service-Oriented
Additional Information
Additional Information
Kelsey Alexander
Current manager at Spring Creek Golf and Country Club
Taught me the skills that I show today with team oriented work, customer service, up selling
Contact Information
Cell: (209)607-8000
Email: kelsey@springcreekcc.com
Vanessa Dias
Current banquet manager at Spring Creek and Country Club
Taught me the skills for running a event and handling large amounts of customers at once
Contact Information
Cell: (209)968-0136
Email: vanessa@springcreekcc.com
Timeline
Banquet Server
Red Wood Cafe
07.2023 - 10.2023
Bike Salesman
World Of Wheels Bicycles
12.2022 - 06.2023
Photographer
My Self Reliance
05.2022 - Current
Car Detailer
My Self Reliance
03.2022 - 07.2022
Restaurant Busser/Server
Spring Creek Country Club
06.2021 - Current
Banquet Server
Spring Creek Country Club
06.2021 - Current
Line Cook
Spring Creek Country Club
02.2021 - 06.2021
James C. Enochs High School
High School Diploma
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