Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Fields

Gardendale,AL

Summary

Hardworking Automotive Technician with over 2 years of experience working on Alfa Romeo, Fiat, and Maserati. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Fast learner and quick to adapt in new environments.

Served 3 years in the Army Nation Guard as an all wheeled vehicle mechanic.

Overview

4
4
years of professional experience

Work History

Automotive Technician

Benchmark Imports
04.2022 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
  • Successfully diagnosed uncommon or challenging automotive issues by conducting thorough research and consulting with colleagues, ultimately resolving problems for satisfied customers.
  • Stayed current with manufacturer recalls and technical service bulletins, ensuring accurate diagnoses and appropriate repairs were performed on affected vehicles.
  • Mentored junior technicians, improving their technical skills and overall job performance through hands-on training sessions.
  • Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.

Customer Service

AutoZone
09.2020 - 05.2021
  • Served customers in-store and by telephone to answer questions and place orders.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
  • Collaborated with team members to optimize store operations and achieve sales goals.

Education

High School Diploma -

Gardendale High School
Gardendale, AL
05.2021

Skills

  • Strong Work Ethic
  • Problem-Solving
  • Work Planning and Prioritization
  • Team Collaboration
  • Troubleshooting skills
  • Electrical Systems
  • Hybrid Systems
  • Powertrain Systems

Timeline

Automotive Technician

Benchmark Imports
04.2022 - Current

Customer Service

AutoZone
09.2020 - 05.2021

High School Diploma -

Gardendale High School

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Brandon Fields