Breanna Vickers
Apache Juntion,Az
Summary
I am seeking challenging professional opportunities to increase my roles and responsibilities. Enjoy working with people and animals, strong customer service skills and very detail oriented. Able to multi-task and very dependable. Work hard with enthusiasm in any given situation. Able to meet deadlines and work under pressure. A team player, always interested in learning new skills. Dedicated Veterinarian with specialized training in animal medicine and disease control. Competent Phlebotomy Technician who is knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
11
11
years of professional experience
Work History
Lead Supervisor
Dogs 24/7
Chandler, AZ
06.2018 - 02.2021
- Watched animal behaviors and completed examinations to identify illnesses, injuries or potential diseases.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Maintained animal health and well being by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked with more than 30+ animals each day to provide skilled bathing and grooming services.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Veterinary Technician
Paws Veterinary Clinic
Mesa, AZ
02.2018 - 01.2020
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
- Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Front End Supervisor
Ross Dress for Less
Mesa, Arizona
11.2013 - 08.2017
- Operated a cash register for cash, check and credit card transactions with 95% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Identified potential shoplifters and alerted management.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Party Representative
Girly Girlz
Mesa, Arizona
03.2013 - 07.2014
- Planned and prepared parties with multiple themes.
- Engaged with children individually to meet their emotional and physical needs.
- Sparked imagination by helping children discover new things each day.
- Planned and led games, reading time and singing for groups of 8-18 children.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Dressed children, applied makeup, styled hair, catered the parties by providing food and refreshments.
Dog Expert
Dog Days Tempe Day Care and Boarding
Tempe, Arizona
05.2012 - 01.2013
- Provided emergency first aid to animals as needed.
- Supervising & Managing dog behavior.
- Cleaning the facility, executing opening and closing responsibilities.
- Exercised, fed, prepared special nutritional diets, groomed, provided medicine, if needed, to the animals.
- Customer service; answering phone calls, pulling existing files for upcoming visits, scheduling pic- ups and drop-offs, and received and accurately processed the payments.
- Provided housing and care for rescued dogs.
- Partnered with rescuers for adoption proceedings.
Vet Tech Assistant
Acoma Animal Clinic
Peoria, Arizona
07.2010 - 05.2011
- Organized veterinarian's record, prepping surgical packs, and adjusting the surgical room for variety of patients.
- Cared for a wide range of breeds.
- Serviced animals Pre-Surgery, Post-Surgery, and aided routine check-ups.
- Cleaned, Maintained, and Sterilized laboratory area.
- Provided pet owners with excellent customer service and compassionate care for their pets.
- Received Saliva, Urine, Stool, and Blood samples.
- Documented animal symptoms, diagnosis, and medicine prescribed by the lead veterinarian.
Education
Externship - Phlebotomy
Five Star Medical Clinic & Weight Loss Center
Chandler, AZ2017
Phlebotomist - Phlebotomy
Pima Medical Institute - East Valley
Mesa, AZ2017
Externship - Animal Care
Adobe Animal Clinic
Mesa, Arizona4.2012
Certified Veterinarian Assistant - Animal Care
Pima Medical Institute
4.2012
Internship - Animal Care
Acoma Animal Clinic
5.2011
High School Diploma -
Peoria High School
Peoria5.2011
Skills
- Certified Veterinary Assistant (CVA)
- Accurate Cash Handling
- Strong Communication Skills
- Efficient Multi-Tasker
- Flexible Schedule
- Team Player
- Time Management
- Highest Level Of Integrity
Timeline
Lead Supervisor
Dogs 24/7
06.2018 - 02.2021
Veterinary Technician
Paws Veterinary Clinic
02.2018 - 01.2020
Front End Supervisor
Ross Dress for Less
11.2013 - 08.2017
Party Representative
Girly Girlz
03.2013 - 07.2014
Dog Expert
Dog Days Tempe Day Care and Boarding
05.2012 - 01.2013
Vet Tech Assistant
Acoma Animal Clinic
07.2010 - 05.2011
Externship - Phlebotomy
Five Star Medical Clinic & Weight Loss Center
Phlebotomist - Phlebotomy
Pima Medical Institute - East Valley
Externship - Animal Care
Adobe Animal Clinic
Certified Veterinarian Assistant - Animal Care
Pima Medical Institute
Internship - Animal Care
Acoma Animal Clinic
High School Diploma -
Peoria High School