Mary Buchholz

• Triaged emergency patients based on status and condition.
• Provided quality patient care, including monitoring vital signs and providing comfort to patients.
• Responded quickly to emergency situations involving sick or injured animals.
• Monitored and provided treatment to inpatients staying in the hospital.
• Cleansed wounds using appropriate antiseptic solutions while monitoring healing process of animals post-surgery.
• Communicated effectively with clients regarding treatment plans recommended by veterinarians.
• Operated anesthesia machines safely and monitored anesthetized patients throughout procedure.
• Processed payments from clients for services rendered by the clinic.
• Followed precise feeding instructions and schedules for animals under care.
• Conducted initial exams on pets, took vital signs and collected samples for lab.
• Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.

Assisted in and was part of opening up a brand new hospital for pets-VCA Urgent Care in Wheaton, IL,.

• Quickly assessed and triaged patients in a timely manner, and relayed information to the veterinarian.
• Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
• Restrained animals during examinations or treatments when necessary.
• Placed IV catheters, and performed proper fluid maintenance procedures.
• Performed routine laboratory procedures for hematology, urinalysis and serology.
• Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
• Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
• Monitored the patient's recovery progress and reported any changes to the veterinarian.
• Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
• Dispensed prescription medications upon request from veterinarians.

• Educated clients on proper animal nutrition and preventive health care techniques.
• Collected samples of bodily fluids to analyze for parasites or other diseases.
• Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
• Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
• Prepared and administered medications and vaccines as prescribed by veterinarian.
• Obtained relevant health history and information from clients to maintain medical charts.
• Tracked and scheduled follow-up appointments for animal treatment.

• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
• Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
• Operated radiographic and ultrasound equipment.
• Trained new veterinary staff on office procedures and requirements
• Documented and tracked treatment activities.
• Cleaned and maintained kennels, holding areas and surgical rooms.
• Fed and watered animals in care, following special diets and regular medication administration schedules.
• Offered every owner exceptional customer service and support as well as top-notch care to each animal.
• Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
• Monitored post-surgical pet care and administered medication under vet direction.
• Delivered emergency first aid to sick or injured animals.
• Completed enemas, catheterizations and intravenous feedings.

• Completed required skills necessary to complete technician externship.
• Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
• Performed physical examinations and recorded weight, temperature and other vitals.
• Obtained relevant health history and information from clients to maintain medical charts.
• Prepared and administered medications and vaccines as prescribed by veterinarian.
• Placed IV catheters in preparation for surgery, treatment or hospitalization.
• Monitored vital signs during surgery and notified veterinarian of changes.
• Operated anesthesia, oxygen and monitoring equipment.
• Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
• Prepared and reviewed records and consent forms.
• Examined animals for injury or illness and documented symptoms for veterinarian review.
• Tracked and scheduled follow-up appointments for animal treatment.
• Delivered excellent service to pet owners to drive repeat business.

• Received and routed business matters to correct departments and staff members.
• Kept office supplies well organized and sufficiently stocked, and reported to office manager when supplies were low.
• Interacted with customers professionally by phone, email or in-person to provide information and direct unknown answers to desired staff members.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to the appropriate staff.
• Created reports, spreadsheets and projects with Microsoft Office programs.
• Improved and organized file systems and procedures.
• Organized over 200 employee personal files.
• Assisted with company safety and asbestos training.

• Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
• Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture under the supervision of a Veterinary Technician or Veterinarian.
• Assisted Veterinary Technicians in performing basic exams and tests such as nail trims, dental exams and x-rays for all species of animals.
• Conducted preliminary patient paperwork including gathering patient history information, description of symptoms from owner, and documenting condition under supervision of Veterinarian.
• Followed all pet care instructions, including dietary needs and medication regimens as directed by the Veterinarian.
• Administered routine, post-operative and daily treatments to animals under direction and supervision of a Veterinarian.