Brandon Fisher
Cape Coral,FL
Summary
To offer skills and abilities with a hard working mentality. Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Goal-oriented management professional with demonstrated record of success. Skilled in maximizing staff performance, customer relations and business profitability with forward-thinking strategies.
Overview
15
15
years of professional experience
Work History
Terminal Manager
Central Transport, LLC
02.2023 - Current
- Set terminal budgets and set goals to adhere to plans.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Developed emergency protocols for warehouse and safety guidelines.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Hired, trained and educated new employees to improve company performance and efficiency.
- Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Monitored employee performance and productivity.
- Double-checked work orders and deliveries for quality assurance.
- Boosted accuracy in outbound and inbound operations 25% by initiating quality control processes on incoming and outgoing freight.
Operations Supervisor
ABF Freight
03.2022 - Current
- Motivated and trained 11 employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Planned and oversaw team operations for terminal operations.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed fleet transportation dispatching for Terminal
- Kept work area safe, organized and clean according to general office practices and OSHA requirements.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised eleven employees and scheduled shifts.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Processed payrolls on regular basis for more than ten employees locally.
Correctional Officer Sergeant
Charlotte Correctional Institute
10.2014 - 03.2022
- Supervised multiple employees, the performance of tasks and managed hundreds of offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised the dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Detected and apprehended any unauthorized personnel.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Processed and logged accurate and detailed incident reports.
- Delivered accurate verbal and written reports to company personnel.
- Responded to calls in both routine and emergency situations.
Correctional Officer
Charlotte Correctional Institute
02.2013 - 10.2014
- Observed and supervised over 1000 inmates throughout visits, meal time, recreation, phone calls and showers.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Searched building and grounds, living quarters and work areas for contraband.
Security Officer
Physicians Regional Medical Center
07.2011 - 02.2013
- Identified and challenged potentially unauthorized individuals to prevent access to restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Delivered accurate verbal and written reports to company personnel.
- Maintained accurate and detailed logs of all events that occurred during each shift.
- Responded quickly and effectively to all security violations and duress alarms.
Server
The Players Club & Spa
10.2009 - 05.2010
- Clarified guest concerns and issues, taking action to rectify problems and improve guest satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Prepared for large parties and reservations for over 200 customers, anticipating planning and staffing needs.
- Monitored food distribution, verified guidelines for special diets and delivered meals to recipients quickly.
- Executed quality assurance practices to provide positive customer dining experiences.
- Collaborated with managers and kitchen staff to provide outstanding, well-informed customer service.
Education
Bachelor's - Supervision And Management
Florida SouthWestern State College
Fort Myers, FL2019
Correctional Officer Certification - Correctional Officer
Southwest Florida Public Service Academy
Fort Myers, FL12.2010
Skills
- Customer service
- Staff management
- Customer-oriented
- Quick learner
- Natural leader
- Motivated team player
- Goal-oriented
- Computer literate
- Exceptional time management skills
- DOT regulations
- Dispatch
- Operations management
- Policy enforcement
- Warehouse management
- FMCSA, EPA, and OSHA regulations compliance
- Staff training and development
Contact
Cape Coral, FL 33909
Education
Fort Myers, FL,Fort Myers, FL
Licenses
0620-ADJUSTER-ALL LINES
FORKLIFT OPERATOR CERTIFIED.
HAZMAT CERTIFIED.
Timeline
Terminal Manager
Central Transport, LLC
02.2023 - Current
Operations Supervisor
ABF Freight
03.2022 - Current
Correctional Officer Sergeant
Charlotte Correctional Institute
10.2014 - 03.2022
Correctional Officer
Charlotte Correctional Institute
02.2013 - 10.2014
Security Officer
Physicians Regional Medical Center
07.2011 - 02.2013
Server
The Players Club & Spa
10.2009 - 05.2010
Correctional Officer Certification - Correctional Officer
Southwest Florida Public Service Academy
Bachelor's - Supervision And Management
Florida SouthWestern State College
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