Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Brandon Fletcher

Fife,WA

Summary

Entry-level IT professional with over 15 years of experience in operational roles, specializing in technical support and system management. Proficient in troubleshooting, customer service, and inventory technologies. Committed to leveraging a strong work ethic and technical expertise in IT support environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Package Sorter

Amazon
Fife, WA
02.2024 - Current
  • Scanned barcodes on packages to ensure accuracy of delivery.
  • Organized packages according to size and weight specifications.
  • Sorted parcels according to postcode destinations.

Apprentice Fiber Splicer

North Sky Communications
Kent, WA
05.2022 - 07.2022
  • Assisted in fiber splicing and network troubleshooting.
  • Maintained organization, cleanliness and safety in work areas.

Warehouse Stocker

O'Reilly Auto Parts
Puyallup, WA
01.2013 - 02.2022
  • Managed stock using RF scanners
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Maintained cleanliness of warehouse by sweeping, mopping and organizing products.

Education

Bachelor of Science - Information Technology

Western Governors University
11-2027

Skills

  • Hardware and Software Troubleshooting
  • Windows OS
  • Basic Linux
  • Microsoft Office 365 Support
  • Customer and End-User Support
  • Asset Management
  • Inventory control
  • Typing 55 WPM
  • Attention to detail
  • Basic networking
  • PC troubleshooting
  • Quality control
  • Problem-solving

Certification

  • CompTIA A+ Certified
  • CompTIA ITF+ Certified
  • ITIL 4 Foundations Certified

Additional Information

Strong communication and problem-solving skills, Quick learner, dedicated to continuous IT training and certification

Timeline

Package Sorter

Amazon
02.2024 - Current

Apprentice Fiber Splicer

North Sky Communications
05.2022 - 07.2022

Warehouse Stocker

O'Reilly Auto Parts
01.2013 - 02.2022

Bachelor of Science - Information Technology

Western Governors University

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