Brandon Fry
Newark,US
Summary
Astute IT Support Specialist with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Production Technician
Clene Nanomedicine
03.2025 - Current
- Operate and manage CNPS, ensuring efficient production processes.
- Mix and concentrate products, supporting manufacturing goals.
- Adhere to protocols for manufacturing, storage, and distribution.
- Maintain compliance with operational policies and standards.
- Maintain machines and 5S standards, enhancing production efficiency and cleanliness.
- Communicate effectively in teams to ensure smooth, efficient production operations.
Cleanroom Operator
W.L. Gore and Associates
04.2023 - 10.2024
- Maintain clean-room operations, ensuring strict medical-grade sanitation standards compliance.
- Achieved consistent sanitation compliance, enhancing production quality.
- Utilized clean-room protocols to ensure product safety and integrity.
- Resolved sanitation issues promptly, minimizing downtime.
- Contributed to a team-driven environment, supporting operational efficiency.
- Collaborated with team members to ensure adherence to strict clean-room protocols, enhancing overall operational efficiency and safety.
Appliance Maintenance Technician
FAST Appliance Repair
08.2021 - 04.2023
- Diagnosed and repaired a wide range of appliances, achieving a high resolution rate that significantly enhanced customer satisfaction.
- Maintained precise records of repairs and part usage, facilitating accurate tracking and contributing to streamlined operational processes.
- Fostered strong customer relationships through attentive service, effectively addressing concerns and enhancing overall client loyalty.
- Streamlined diagnostic procedures, reducing service time and boosting customer satisfaction through faster resolutions.
Education
High School Diploma -
St. Georges Technical High School
Middletown, DE06.2014
Skills
- Technical and system troubleshooting
- Client support
- Fundamental computer architecture
- Operating system management
- Software Management
- Network Administration
- Centralized Management
- Directory management
- Information technology security
- Network Security
Certification
- Google IT Support Training - Sep 18 2025
Languages
English (Expert)
Timeline
Production Technician
Clene Nanomedicine
03.2025 - Current
Cleanroom Operator
W.L. Gore and Associates
04.2023 - 10.2024
Appliance Maintenance Technician
FAST Appliance Repair
08.2021 - 04.2023
High School Diploma -
St. Georges Technical High School