Summary
Overview
Work History
Education
Skills
Certification
Timeline
Brandon Gaither

Brandon Gaither

Atlanta,GA

Summary

Professional in engineering domain with extensive experience in software testing and quality assurance. Known for driving testing initiatives that enhance software functionality and reliability. Highly collaborative team member focused on delivering results and adapting to changing project needs. Proficient in test automation, defect tracking, and root cause analysis.

Overview

16
16
years of professional experience
1
1
Certification

Work History

WCCS Claims Adjuster

State Farm
07.2023 - 01.2025
  • Conducted thorough on-site inspections to assess roof damage caused by weather, accidents, or other incidents
  • Prepared detailed reports, including photos, measurements, and estimates, to determine repair or replacement costs
  • Collaborated with contractors, property owners, and insurance companies to ensure accurate claim evaluations and settlements
  • Interpreted and applied insurance policy terms to determine coverage eligibility for roofing claims
  • Maintained accurate documentation and ensured compliance with industry regulations and company policies
  • Delivered exceptional customer service by explaining claims processes and timelines clearly to policyholders

Field Manager

30 Second Roof Quote
02.2023 - 07.2023
  • Supervised and managed roofing crews, providing leadership, training, and performance evaluations to optimize team productivity and safety
  • Conducted on-site inspections to monitor work progress, address challenges, and ensure compliance with company standards
  • Communicated with clients to provide project updates, address concerns, and maintain high levels of customer satisfaction

Systems Test Engineer

Manufacturing Resources Int'l
10.2022 - 02.2023
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives
  • Monitored and evaluated engineering performance to recommend improvements
  • Documented and developed engineering procedures and processes
  • Created plans for test method validation using research or field observations
  • Tested, identified and troubleshot problems with networks

Data Center Technician

Amazon
10.2021 - 01.2023
  • Perform hardware and network diagnostics followed by physical repair and may participate in an on call rotation
  • Prioritize work, organizational skills, effective communication, and the ability to react quickly as they are critical to being successful
  • Install equipment, create documentation, innovate solutions, and fix problems within the data center space in a24/7 environment
  • Utilized source code control for tracking configurations and changes
  • Supported senior teammates performing crisis management during critical situations or major service outages
  • Designed and evaluated WAN and LAN connectivity technologies
  • Reviewed network design and set up copper and fiber-optic cabling infrastructures
  • Set up hardware and software in optimal configurations to meet network performance requirements
  • Diagnosed and executed resolution for network and server issues

Childcare Teacher

Fairfax County Schools
05.2016 - 10.2021
  • Planned and implemented engaging educational and recreational activities to promote learning, creativity, and social development for children aged5–12
  • Supervised and ensured the safety of students during indoor and outdoor activities, adhering to school policies and state regulations
  • Provided homework assistance, fostering academic growth and encouraging problem-solving skills
  • Cultivated a positive and inclusive environment, supporting the emotional and social well-being of each child
  • Communicated effectively with parents, guardians, and school staff to provide updates on student progress and behavior

Football Coach

Youth Football Association
06.2009 - 08.2009
  • Implemented successful training and conditioning programs to elevate players' physical abilities and stamina
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage
  • Established strong team culture and values to promote teamwork, discipline and sportsmanship
  • Enforced team rules fairly to eliminate unsafe practices and unauthorized behaviors

Education

Bachelor of Arts - Physical Education/Coaching

University of West Virginia
01.2018

High School - undefined

Potomac High School
01.2014

Skills

  • Proficiency in Xactimate
  • Strategic and social selling
  • Proficient with CRM software
  • Business Research
  • Critical Thinking
  • Project Management
  • Content Development
  • Claims investigation
  • Active listening
  • Highly motivated
  • Decision-making
  • Settlement negotiation
  • Risk assessment

Certification

  • RAST Certified as of July2024
  • Adjuster License2024

Timeline

WCCS Claims Adjuster - State Farm
07.2023 - 01.2025
Field Manager - 30 Second Roof Quote
02.2023 - 07.2023
Systems Test Engineer - Manufacturing Resources Int'l
10.2022 - 02.2023
Data Center Technician - Amazon
10.2021 - 01.2023
Childcare Teacher - Fairfax County Schools
05.2016 - 10.2021
Football Coach - Youth Football Association
06.2009 - 08.2009
Potomac High School - High School,
University of West Virginia - Bachelor of Arts, Physical Education/Coaching
Brandon Gaither