Brandon Gammage

St Louis,MO

Summary

Experienced Linux professional with 8+ years in leadership and technical troubleshooting. Proficient in Linux system administration, Python programming, and customer support. Skilled in various Linux distributions, Windows OS, networking, virtualization, and automation. Trained in data analytics and Agile methodologies, seeking to leverage technical aptitude and leadership skills in IT roles.

Overview

years of professional experience

Certification

Work History

Restaurant Manager

Raising Cane’s

09.2020 - 02.2025

Managed daily operations and a team of 60+ employees
Troubleshot POS and digital ordering systems, improving operational efficiency
Resolved 700+ customer support tickets via phone, email, and ticketing systems
Trained and coached staff to uphold service standards and improve performance

Front of House Manager

Texas Roadhouse

06.2016 - 09.2020

Led a front-of-house team of 90+ servers, bussers, and hosts
Oversaw onboarding, scheduling, training, and performance management
Enhanced customer experience through effective communication and problem-solving

Skills

Operating Systems: Linux (Ubuntu 1604–2404, Debian, CentOS), Windows
Linux Administration: Bash scripting, user/group management, file permissions, package management (APT), system monitoring, firewall configuration (netfilter), TCP/IP, DNS, KVM virtualization
Programming: Python (object-oriented programming, scripting, automation), Pandas, NumPy, Transformer NLP models
Databases: MariaDB, SQL

Version Control: Git
Tools & Platforms: SmartThings home automation, Android Studio (Kotlin - beginner)
Soft Skills: Customer service, team leadership, training & development, conflict resolution, communication