Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Life and Health Insurance Agent
Rest Assured Group LLC
09.2023 - Current
Maintained high standards of customer service by building relationships with clients.
Educated clients on insurance policies and procedures.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Conducted thorough research on available health insurance plans, staying up-to-date on industry trends and policy changes.
Provided comprehensive customer service to drive client satisfaction.
Generated leads through cold-calling, networking and other outreach methods.
Calculated premiums and established payment methods for sales.
Finalized sales and collected necessary deposits.
Collected premiums on or before effective date of coverage.
Project Manager
BMG Carpet Remediations
10.2022 - 09.2023
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout jobs.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Prepared cost estimates for projects of varying sizes.
Determined project staffing needs and led resource management.
Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Contract Web and Marketing Specialist
Interface Inc
01.2022 - 08.2022
Reviewed information and elements regularly on websites and pages for accuracy and functionality.
Redesigned sites to enhance navigation and improve visual appeal.
Troubleshot, tested and remedied issues before software deployment.
Completed multiple product-related projects in Salesforce Commerce Cloud Business Manager.
Collaborated with cross-functional teams to achieve project objectives.
Worked in Adobe Experience Manager reprocessing and republishing images.
Used Adobe Experience Manager to build product list and product detail pages for the website.
Used Adobe Photoshop to build new Instagram avatars for all Interface account profile pictures.
Operations Team Leader
BMG Carpet Remediations (Interface Inc. Contract)
04.2021 - 01.2022
Administering team working at Interface plants.
Surveyed and helped the team de-curl carpet using machines or removing yarn off of cones.
Oversaw implementation of procedures, goals and objectives within operations.
Communicated with plant floor managers.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Barback/Bartender
Irish Bred Pub
08.2018 - 03.2019
Acted as a bar back stocking and refilling three different bars inside the pub throughout the night.
Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
BBA - Marketing
University of West Georgia
Carrollton, GA
07.2021
Skills
Marketing Material Design
Data Entry
Project Management
Strong Interpersonal and Communication Skills
Salesforce Development and Design
HTML, CSS, JavaScript and PHP
Organizational Skills
Business and Finance
Microsoft Office
Lead Development
Information documentation
Call Center Customer Service
Timeline
Life and Health Insurance Agent
Rest Assured Group LLC
09.2023 - Current
Project Manager
BMG Carpet Remediations
10.2022 - 09.2023
Contract Web and Marketing Specialist
Interface Inc
01.2022 - 08.2022
Operations Team Leader
BMG Carpet Remediations (Interface Inc. Contract)
04.2021 - 01.2022
Barback/Bartender
Irish Bred Pub
08.2018 - 03.2019
BBA - Marketing
University of West Georgia
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