BRANDON GLATHE-MOMA
Dallas
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Arlington, TX
09.2025 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
Cook
Hooters
Grand Prairie, TX
07.2025 - 09.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Patient Care Technician
Childrens Medical Center
Dallas, TX
08.2022 - 04.2025
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Documented patient information and care activities in electronic health record (Epic).
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes.
- Assisted healthcare professionals during medical procedures by preparing equipment and supporting patient positioning, ensuring patient comfort and safety.
Barista Shift Lead
Starbucks
Mansfield, TX
01.2016 - 08.2022
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coordinated shift operations for a team of 8 baristas, ensuring adherence to serving protocols.
- Implemented upselling techniques during high-traffic periods, resulting in a 15% increase in average transaction value while maintaining excellent customer service standards.
Education
GED -
MyGED.com
Online01.2021
Certificate - Patient Care Technician
Dallas College
Dallas, TX02-2023
Associate of Applied Science - Respitory Care
Tarrant County College
Fort Worth, TX01-2029
Skills
- Patient Safety, Safety Training, Risk Reduction, Emergency Response, First Aid, CPR, Coffee, Cold Brew, French Press, Espresso Machine, Siphon Brewer, Pour Over, Inventory, Crew Supervisor, Pediatrics, Epic EHR
- Critical Thinking, Conflict Mediation, Communication
- Hospitality and Professionalism, Emotional and Social Support
- Retail management
- Problem-solving
- Multitasking and organization
- Coffee expertise
- Safe food handling practices
Languages
English
Native or Bilingual
French
Elementary
German
Elementary
Timeline
Barista
Starbucks
09.2025 - Current
Cook
Hooters
07.2025 - 09.2025
Patient Care Technician
Childrens Medical Center
08.2022 - 04.2025
Barista Shift Lead
Starbucks
01.2016 - 08.2022
GED -
MyGED.com
Certificate - Patient Care Technician
Dallas College
Associate of Applied Science - Respitory Care
Tarrant County College