Overview
Work History
Education
Skills
Timeline
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Brandon Gobernik

Brooklyn,New York

Overview

6
6
years of professional experience

Work History

Door Greeter

160 East 89th Street, NY
Brooklyn, New York
06.2020
  • Greeted customers as they entered the building and provided directions to their desired destination
  • Provided customer service assistance, including answering questions about store products, services, and policies
  • Monitored surveillance cameras to ensure safety of customers and staff members
  • Ensured that all visitors were following applicable health regulations such as wearing face masks in public areas
  • Communicated with management regarding customer complaints or concerns in a timely manner
  • Provided assistance with deliveries from vendors and suppliers when needed.

Loss Prevention Specialist

Target
Brooklyn, NY
11.2023 - 06.2024
  • Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
  • Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
  • Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
  • Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
  • Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
  • Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
  • Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
  • Trained and mentored engineers in MFL studies, loss investigation and reporting techniques.

Asset Protection Specialist

Rite Aid
Brooklyn, New York
11.2021 - 08.2022
  • Monitored surveillance cameras
  • Identified suspicious actives and reported incidents to management
  • Performed store walk-throughs to ensure compliance with safety security policies and procedures
  • Provided customer service assistance, including responding to customer inquiries, resolving customer complaints and escalating issues as needed
  • Investigated shoplifting incidents by reviewing video footage, interviewing witnesses.

Plumbing Apprentice

ACME PLUMBING
04.2018 - 12.2020
  • Maintained records of plumbing jobs completed
  • Performed preventative maintenance on plumbing systems
  • Assisted with pipefitting tasks, including threading pipes and soldering joints
  • Inspected drainage and other plumbing systems for compliance with local building codes
  • Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs
  • Repaired broken or defective parts in water supply lines and drainage systems
  • Replaced faulty valves, faucets, washers, gaskets and seals
  • Ran tests to check the performance of newly installed plumbing components.

Asset Protection Specialist

CVS Health
01.2020 - 04.2020
  • Conducted investigations on internal theft and fraud cases by compiling evidence from various sources
  • Reviewed company policies regarding safety, loss prevention and asset protection processes
  • Trained new employees on asset protection procedures and protocols in accordance with corporate standards
  • Developed strategies for minimizing losses due to theft or vandalism of merchandise within the store environment
  • Analyzed financial data related to loss prevention efforts in order to identify trends or areas of concern
  • Assisted in maintaining a safe working environment by monitoring traffic flow throughout the store premises.

Education

GED -

fort hamilton high school
Brooklyn, New York
07.2012

Skills

  • Customer service
  • Food service
  • Time management
  • Computer literacy
  • Communication skills
  • Microsoft word
  • Leadership
  • Documentation review
  • Microsoft excel
  • Guest services
  • English
  • Basic math
  • Sales
  • Cashiering
  • Cash handling
  • Computer skills

Timeline

Loss Prevention Specialist

Target
11.2023 - 06.2024

Asset Protection Specialist

Rite Aid
11.2021 - 08.2022

Door Greeter

160 East 89th Street, NY
06.2020

Asset Protection Specialist

CVS Health
01.2020 - 04.2020

Plumbing Apprentice

ACME PLUMBING
04.2018 - 12.2020

GED -

fort hamilton high school
Brandon Gobernik