Brandon Gobernik
Brooklyn,New York
Overview
6
6
years of professional experience
Work History
Door Greeter
160 East 89th Street, NY
Brooklyn, New York
06.2020
- Greeted customers as they entered the building and provided directions to their desired destination
- Provided customer service assistance, including answering questions about store products, services, and policies
- Monitored surveillance cameras to ensure safety of customers and staff members
- Ensured that all visitors were following applicable health regulations such as wearing face masks in public areas
- Communicated with management regarding customer complaints or concerns in a timely manner
- Provided assistance with deliveries from vendors and suppliers when needed.
Loss Prevention Specialist
Target
Brooklyn, NY
11.2023 - 06.2024
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
- Trained and mentored engineers in MFL studies, loss investigation and reporting techniques.
Asset Protection Specialist
Rite Aid
Brooklyn, New York
11.2021 - 08.2022
- Monitored surveillance cameras
- Identified suspicious actives and reported incidents to management
- Performed store walk-throughs to ensure compliance with safety security policies and procedures
- Provided customer service assistance, including responding to customer inquiries, resolving customer complaints and escalating issues as needed
- Investigated shoplifting incidents by reviewing video footage, interviewing witnesses.
Plumbing Apprentice
ACME PLUMBING
04.2018 - 12.2020
- Maintained records of plumbing jobs completed
- Performed preventative maintenance on plumbing systems
- Assisted with pipefitting tasks, including threading pipes and soldering joints
- Inspected drainage and other plumbing systems for compliance with local building codes
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs
- Repaired broken or defective parts in water supply lines and drainage systems
- Replaced faulty valves, faucets, washers, gaskets and seals
- Ran tests to check the performance of newly installed plumbing components.
Asset Protection Specialist
CVS Health
01.2020 - 04.2020
- Conducted investigations on internal theft and fraud cases by compiling evidence from various sources
- Reviewed company policies regarding safety, loss prevention and asset protection processes
- Trained new employees on asset protection procedures and protocols in accordance with corporate standards
- Developed strategies for minimizing losses due to theft or vandalism of merchandise within the store environment
- Analyzed financial data related to loss prevention efforts in order to identify trends or areas of concern
- Assisted in maintaining a safe working environment by monitoring traffic flow throughout the store premises.
Education
GED -
fort hamilton high school
Brooklyn, New York07.2012
Skills
- Customer service
- Food service
- Time management
- Computer literacy
- Communication skills
- Microsoft word
- Leadership
- Documentation review
- Microsoft excel
- Guest services
- English
- Basic math
- Sales
- Cashiering
- Cash handling
- Computer skills
Timeline
Loss Prevention Specialist
Target
11.2023 - 06.2024
Asset Protection Specialist
Rite Aid
11.2021 - 08.2022
Door Greeter
160 East 89th Street, NY
06.2020
Asset Protection Specialist
CVS Health
01.2020 - 04.2020
Plumbing Apprentice
ACME PLUMBING
04.2018 - 12.2020
GED -
fort hamilton high school