Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Gross

Memphis,TN

Summary

Hardworking and punctual Fulfillment Specialist that works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

2
2
years of professional experience

Work History

ECommerce Fulfillment Specialist

DHL Supply Chain
Memphis, TN
11.2023 - 12.2023
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Limited damage to products and orders by using care when choosing items.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Placed products on conveyors for final wrapping and shipment.
  • Selected products and items from shelves and pallets for customer orders.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated pallet jack to transport heavy loads.
  • Labeled boxes and placed in outbound collection areas.
  • Stored and organized items in tool or supply areas , allowing for easy retrieval.
  • Implemented safety protocols within the warehouse environment.

Loss Prevention Customer Service Agent

Marshalls
Memphis, Tennessee
05.2023 - 09.2023
  • Interacted with customers in a professional manner when confronting suspected theft cases.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Maintained high levels of alertness throughout shifts.
  • Prepared security reports to document and log theft, accidents and safety violations.
  • Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Associate

Amazon Fulfillment Center
Horn Lake, MS
06.2022 - 04.2023
  • Described merchandise and explained use, operation and care of products.
  • Processed shipments received from vendors according to established protocols.
  • Operated equipment such as rf scanners and pallet jacks.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Supported management team to facilitate task completion and meet performance goals.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.

Education

High School Diploma -

Memphis School of Excellence
Memphis, TN
05-2022

Skills

  • Warehouse Operations
  • Returns Processing
  • Shipping Coordination
  • Stock Replenishment
  • Packing Expertise
  • Work Area Maintenance
  • Order Picking
  • Boxing and Labeling
  • Production Line Operations
  • RF Scanning Devices
  • Warehouse Safety
  • Packaging Expertise
  • Heavy Lifting
  • Shipping and Packaging
  • Pallet Jack Operation
  • Barcode Scanning

Timeline

ECommerce Fulfillment Specialist

DHL Supply Chain
11.2023 - 12.2023

Loss Prevention Customer Service Agent

Marshalls
05.2023 - 09.2023

Associate

Amazon Fulfillment Center
06.2022 - 04.2023

High School Diploma -

Memphis School of Excellence

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Brandon Gross