Dedicated professional with experience in customer service and emergency response. Known for strong problem-solving abilities and team collaboration, consistently contributing to safety and efficiency in warehouse operations.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Staff Force Personnel Services
Houston
08.2025 - Current
Operated warehouse equipment to move and organize inventory efficiently.
Loaded and unloaded trucks following safety protocols and procedures.
Maintained cleanliness and organization of the warehouse environment.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Detention Officer
Harris County Sheriff Office
Houston
10.2022 - 04.2025
Supervised inmate activities to enhance safety and order within detention facilities.
Conducted regular inspections of premises to ensure security and compliance with regulations.
Assisted in the intake and processing of new detainees efficiently.
Responded to emergencies effectively, following established protocols for safety.
Performed administrative duties, including filing, data entry, and mail sorting, to support facility operations.
Lead Pawnbroker
EZ Pawn
Houston
03.2022 - 10.2022
Resolved customer disputes effectively through active listening and problem-solving skills.
Oversaw inventory management to maintain accurate records of pawns and sales.
Performed periodic audits of store merchandise to identify any discrepancies between physical count and computer records.
Set terms for loans and collateral, including rate, fee and expiration date.
Trained newly hired employees on store procedures, delivering continued coaching to help with task prioritization.
Footwear Associate
Academy Sports Outdoors
Houston
12.2021 - 04.2022
Organized footwear displays to improve product visibility and accessibility for customers.
Restocked shelves with new merchandise, ensuring alignment with store standards for optimal inventory management.
Collaborated with team members to ensure timely completion of assigned tasks.
Acquired detailed knowledge of footwear products through training and research.
Unloaded truck and stocked merchandise while maintaining clean and organized aisles and displays to enhance customer shopping experience.
Armed Security Officer
Allied Universal Security Services
Houston
02.2020 - 12.2021
Controlled access points to prevent unauthorized entry into secured areas.
Conducted security checks on personnel entering and exiting premises to uphold access control and deter unauthorized entry.
Collaborated with local law enforcement during security-related situations to enhance response effectiveness and maintain safety.
Prepared detailed reports on daily activities and incidents to ensure accurate documentation and facilitate incident response.
Provided excellent customer service to enhance the safety experience for all guests.