Summary
Overview
Work History
Education
Skills
Objective Summary
Timeline
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Brandon Gulett

Apple Valley,CA

Summary

Analytical and solution-oriented professional with an Associate of Science degree in Industrial Technology and 12 years of experience in customer service, mechanical support, and troubleshooting. Adept at leveraging technical knowledge and data-driven insights to solve complex problems, optimize processes, and improve customer satisfaction. Seeking a challenging, technical, and data-driven role where I can apply my problem-solving skills, mechanical expertise, and passion for operational efficiency in a fast-paced environment.

Overview

19
19
years of professional experience

Work History

Technician

Walmart
Hesperia, CA
11.2013 - Current
  • Perform routine maintenance and repair work on vehicles, ensuring adherence to corporate safety standards and regulatory compliance
  • Troubleshoot and resolve various technical issues within the store, including equipment malfunctions, customer service inquiries, and logistical challenges
  • Manage and receive tire shipments, including staging and stocking orders placed online, ensuring accurate inventory and timely delivery to customers
  • Deliver high-quality customer service, providing technical support and addressing customer concerns in a professional and efficient manner
  • Multitask effectively in a fast-paced environment, balancing maintenance tasks, troubleshooting, and customer service duties to meet store and operational goals
  • Follow stringent corporate safety procedures, ensuring a safe work environment for both staff and customers

Victor Bowl Mechanic

Victor Bowl
Victorville, CA
01.2006 - 01.2013
  • Diagnosed and resolved mechanical issues with bowling lanes, ensuring smooth operation for up to 200 customers at a time
  • Managed daily business operations, including accounting and bookkeeping for up to 40 league teams, ensuring accurate financial records and billing
  • Supervised a team of 7 staff members, delegating tasks, coordinating customer service, and ensuring efficient lane management during peak hours
  • Provided hands-on troubleshooting, problem-solving, and maintenance support for mechanical systems, ensuring minimal downtime and customer satisfaction
  • Managed customer interactions with professionalism, addressing concerns promptly and ensuring a positive experience for guests
  • Excelled in managing multiple tasks simultaneously, balancing technical work, customer service, and operational oversight

Education

Data Analytics -

Louisiana State University
Baton Rouge, LA
05.2026

Associate of Science - Industrial Technology

San Joaquin Valley College - Hesperia Campus
Hesperia, CA

Skills

  • Mechanical Systems
  • Automation & Control
  • Programmable Logic Controllers (PLCs)
  • Electrical Systems
  • Hydraulic systems
  • Industrial electricity
  • Data Analytics Tools
  • Python
  • SQL
  • Excel
  • Tableau
  • Data Manipulation & Analysis
  • Data cleaning
  • Statistical analysis
  • Data visualization
  • Digital Systems
  • Binary
  • Hexadecimal
  • Problem Solving
  • Customer Service
  • Multitasking & Time Management
  • Safety & Compliance

Objective Summary

Analytical and solution-oriented professional with an Associate of Science degree in Industrial Technology and 12 years of experience in customer service, mechanical support, and troubleshooting. Adept at leveraging technical knowledge and data-driven insights to solve complex problems, optimize processes, and improve customer satisfaction. Seeking a challenging, technical, and data-driven role where I can apply my problem-solving skills, mechanical expertise, and passion for operational efficiency in a fast-paced environment.

Timeline

Technician

Walmart
11.2013 - Current

Victor Bowl Mechanic

Victor Bowl
01.2006 - 01.2013

Data Analytics -

Louisiana State University

Associate of Science - Industrial Technology

San Joaquin Valley College - Hesperia Campus

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Brandon Gulett