Detail-oriented technician with strong mechanical knowledge and effective communication skills. Proven ability in conducting preventive maintenance and optimizing job site organization.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Technician
Under Pressure LLC
Green Bay, WI
08.2021 - 12.2022
Maintained equipment through regular inspections and routine maintenance, ensuring optimal performance and reliability.
Conducted preventive maintenance procedures according to established schedules.
Operated machinery for pressure washing services, enhancing cleanliness and presentation for restaurant clients.
Assisted team in preparing job sites by efficiently organizing tools and materials, facilitating smooth workflow.
Followed safety protocols to ensure a safe working environment for all staff.
Collaborated with colleagues to complete tasks on time and meet client expectations.
Service Advisor/Zone 1 Team Member
Fleet Farm
Green Bay, Wisconsin
08.2019 - 04.2021
Managed service appointments and coordinated technician schedules.
Assisted customers with product inquiries and service recommendations for tires and automotive.
Promptly responded to customer inquiries via phone, email or in person.
Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Greeted customers and addressed their needs in a professional manner.
Assisted with scheduling appointments for service work to be performed on vehicles.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Prepared invoices for services rendered and collected payments from customers.
Trained new staff on service protocols and customer engagement techniques.
Technician
Decleene Truck Refrigeration and Trailer Sales Inc
Green Bay, WI
03.2019 - 07.2019
Installed refrigeration units on new semi trailers.
Bolted the frame holding the refrigeration unit to the front of each trailer.
Drilled holes in frame under each trailer and mounted the fuel tank and all hoses and wires.
Installed solar panels on top of each trailer, connecting wires to refrigeration units.
Inhaled the cooling chute on the inside of each trailer.
Receiving Associate
The Home Depot Inc
Green Bay, WI
10.2017 - 07.2018
Received and inspected incoming merchandise for quality and accuracy.
Utilized handheld scanners to track inventory movements accurately.
Organized and stored products in designated warehouse locations.
Assisted in loading and unloading delivery trucks efficiently.
Followed safety protocols to maintain a secure work environment.
House Sound Engineer
Weidner Center For The Performing Arts
Green Bay, WI
08.2013 - 02.2016
Led a crew of IATSE stagehands in the set up and tear down of audio equipment for large scale Broadway shows.
Mixed sound for all events that did not provide their own sound engineer.
Set up and tore down equipment for various shows and events.
Maintained outstanding customer relations.
Sound Engineer
Lighthouse Productions
Green Bay, WI
06.2010 - 08.2013
Set up and operated audio equipment for concerts and events, ensuring optimal sound quality and performance.
Operated audio mixers for concerts and events.
Collaborated with artists to meet their needs.
Managed warehouse operations for two years, overseeing accurate loading of production equipment into semi trailers to ensure timely transportation.
Education
Bachelor of Arts - Technical Theatre
University of Wisconsin, Green Bay
Green Bay, WI
08.2005 - 01.2010
Skills
Mechanical systems
Mechanical equipment
Loading and unloading
Distribution of goods
Problem solving
Attention to detail
Time management
Team collaboration
Effective communication
Forklift
Warehouse Management
Timeline
Technician
Under Pressure LLC
08.2021 - 12.2022
Service Advisor/Zone 1 Team Member
Fleet Farm
08.2019 - 04.2021
Technician
Decleene Truck Refrigeration and Trailer Sales Inc