Brandon Havirlak
Los Angeles,CA
Summary
Seeking a position with the acquired skills and management to optimize proficiency and boost morale. Fast learning abilities with attention to detail to ensure a quick contribution to the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Buca Di Beppo
08.2023 - Current
- Handled cash accurately and prepared deposits.
- Assisted in recruiting, hiring and training of team members.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Restaurant Manager
Cameron's Casual Fine Dining
06.2016 - 05.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Bartender
Randoos Boots And Saddles
08.2013 - 06.2016
- Served high customer volumes during special events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Pennsylvania State University
University Park, PAHigh School Diploma -
Valley View High School
Archbald, PA06.2007
Skills
- Conflict and Complaint Resolution
- Customer Relationship Management
- Courteous Phone Demeanor
- Managing Employee Relations
- Managing Operations and Efficiency
Certification
Food Protection Manager Certification
- ServSafe - 7/3/23-7/3/28
California Food Handler Certification
- Food Service Prep - 6/1/23-6/1/26
ABC Alcohol Server Certification
- California Department of ABC - 6/4/23-6/4/26
OSHA 30
- OSHA Training Institute - Issued 10/13/2016
Timeline
Assistant General Manager
Buca Di Beppo
08.2023 - Current
Restaurant Manager
Cameron's Casual Fine Dining
06.2016 - 05.2023
Bartender
Randoos Boots And Saddles
08.2013 - 06.2016
Pennsylvania State University
High School Diploma -
Valley View High School
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