Marisol Adriana Fernandez Lobos
Hallandale
Summary
Proven hospitality professional with a track record of enhancing guest satisfaction at Mercato Della Pescheria. Skilled in efficient collaboration and exceptional communication, adept at managing high-volume dining environments and resolving guest complaints. Demonstrated ability to optimize dining crew workflow, ensuring a warm and professional dining experience for every guest.
Overview
2026
2026
years of professional experience
Work History
Assistant General Manager
Mercato Della Pescheria
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Server
Mercato Della Pescheria
08.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Floor Manager
Icon Cafe
01.2021 - 08.2021
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Lawyer
Poder Judicial
03.2015 - 09.2020
Server
Meat Market
12.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Meat Market
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Lawyer - Law
UNNE
Corrientes Argentina12.2014
Skills
- Exceptional communication
- Hospitality service expertise
- Guest complaint resolution
- Efficient collaboration
- Special requests handling
- Seating arrangements
- Service prioritization
- High-volume dining
- Upselling
- Dining area maintenance
- Table assignment
- Reservation coordination
- Dining room management
- Group reservations management
- Menu presentation
- Bill computation
- Food inspection
- Dining customer service
- Effective customer upselling
- Dining crew workflow optimization
- Dining room oversight
- Positive and professional
- Hospitality and accommodation
- Multitasking
- Complaint Handling
- Customer Relations
- Conflict Resolution
- Team building
- Professional Attitude
- Problem-solving abilities
- Guest satisfaction
Languages
3,3
Timeline
Assistant General Manager
Mercato Della Pescheria
01.2022 - Current
Server
Mercato Della Pescheria
08.2021 - 01.2022
Floor Manager
Icon Cafe
01.2021 - 08.2021
Server
Meat Market
12.2019 - 03.2020
Lawyer
Poder Judicial
03.2015 - 09.2020
Hostess
Meat Market
Lawyer - Law
UNNE
Similar Profiles
Antonio GuittoAntonio Guitto
Supervisor at Mercato Della PescheriaSupervisor at Mercato Della Pescheria
Yohana Hernández PérezYohana Hernández Pérez
Restaurant Hostess at Mercato Della PescheriaRestaurant Hostess at Mercato Della Pescheria
Arthur DuflooArthur Dufloo
Server at Mercato Della PescheriaServer at Mercato Della Pescheria
Sebastian MoncloaSebastian Moncloa
Waiter at Wapo TacoWaiter at Wapo Taco
Tiffany EaleyTiffany Ealey
Patient Care Associate,Oncology at Memorial Regional HospitalPatient Care Associate,Oncology at Memorial Regional Hospital