Brandon Hays
Fair Oaks,US
Summary
Dynamic communicator with a proven record in warehouse operations and logistics. Expertise in safety compliance and process improvements drives efficiency and customer satisfaction. Committed to fostering a collaborative environment while mentoring team members and enhancing overall operational performance. Results-driven warehouse professional with a track record of enhancing efficiency and safety. Skilled in logistics coordination and training, leading teams to exceed performance goals. Dedicated to implementing process improvements that streamline operations and elevate customer satisfaction levels. Warehouse operations leader with expertise in logistics, inventory management, and safety compliance. Proven ability to optimize workflow and enhance quality control processes. Strong team player dedicated to training staff and ensuring adherence to safety regulations while maintaining high operational standards. Skilled shipping and receiving assistant with relevant experience in managing warehouse inventory, processing shipping orders, and handling goods. Brings strong organizational skills and ability to maintain accurate records of all received and shipped items. Known for enhancing operational efficiency through effective coordination and communication. Successfully contributed to team efficiency by maintaining streamlined processes in previous roles. Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
23
23
years of professional experience
Work History
Shipping and Receiving Assistant
Cormark International
West Sacramento, California
10.2024 - 05.2026
- Processed incoming shipments and verified contents against packing slips.
- Organized warehouse inventory using computerized tracking systems.
- Coordinated outbound shipping schedules to ensure timely deliveries.
- Maintained accurate records of received and shipped items.
- Assisted in training new staff on safety protocols and procedures.
- Inspected packaging for damage and ensured quality control standards.
- Collaborated with team members to streamline shipping processes.
- Communicated with suppliers regarding order discrepancies and issues.
- Unloaded trucks, checked in merchandise, and stocked shelves.
- Organized warehouse inventory and ensured proper storage of goods.
- Created labels for packages and containers using label-making software programs.
- Inspected returned items to determine condition prior to restocking or disposal.
- Packaged items appropriately for safe transport by air, ground or sea freight carriers.
- Received incoming shipments, inspected contents, and verified invoices.
- Prepared parcels for mailing using packaging quality standards.
- Utilized barcode scanners to track movement of products within the warehouse.
- Monitored stock levels and ordered supplies as necessary.
- Operated forklifts and other equipment safely for loading and unloading purposes.
- Performed regular maintenance on warehouse equipment as required.
- Managed hazardous material handling procedures according to regulations.
- Prepared outgoing shipments according to customer requests and company policies.
- Coordinated with vendors to ensure timely delivery of goods.
- Assisted with cycle counts to ensure accuracy of inventory records.
- Resolved customer inquiries related to order status or delivery issues.
- Maintained accurate records for all shipping activities using computer systems.
- Provided support to other departments regarding product shipment needs.
- Processed paperwork for international shipments including customs documents.
- Inspected products for damages or defects prior to stocking shelves.
- Assisted customers with loading their vehicles when necessary.
- Maintained a clean and safe work environment by adhering to safety regulations.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Shipping and Receiving Lead
Domin Wood Corp
Woodland, California
12.2022 - 08.2024
- Led daily shipping and receiving operations for efficient material flow.
- Trained and mentored team members on safety protocols and procedures.
- Coordinated inventory management and stock organization within the warehouse.
- Oversaw quality control checks on incoming and outgoing shipments.
- Implemented process improvements to enhance workflow efficiency in shipping area.
- Maintained accurate records of shipments using warehouse management systems.
- Communicated with vendors to resolve shipping discrepancies or issues effectively.
- Scheduled and managed logistics for timely deliveries to customers and suppliers.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
- Coordinated returns of damaged or incorrect items with suppliers.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Identified opportunities for improvement in the existing shipping and receiving processes.
- Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
- Utilized computer systems to track orders throughout the supply chain process.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Prepared documents for customs clearance when necessary.
- Implemented new policies related to shipping and receiving procedures.
- Monitored stock levels and replenished as needed to meet customer demands.
- Resolved discrepancies between purchase orders and actual receipts.
Team Leader
Sleep Mattress
West Sacramento, California
01.2020 - 11.2022
- Led team in daily operations and ensured optimal workflow efficiency.
- Trained new employees on product knowledge and customer service standards.
- Managed inventory levels to maintain adequate stock of sleep products.
- Coordinated schedules and assignments to meet store demands effectively.
- Resolved customer complaints and provided solutions to enhance satisfaction.
- Implemented best practices for sales techniques and customer interactions.
- Monitored staff performance and provided constructive feedback regularly.
- Collaborated with management to develop training programs for team members.
- Maintained a positive work environment that promoted collaboration between team members.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
- Maintained daily inventory to facilitate successful material distribution.
- Championed the adoption of new technologies to improve team productivity and service delivery.
Order Selector
Tony's Fine Foods
West Sacramento
04.2012 - 04.2019
- Was in charge of organizing, palletizing, and transporting completed packages.
- Noted potentially hazardous components inside packages and spoke with supervisors about my concerns.
- Became a member of the company's Safety Committee to share ideas on how to improve OSHA compliance and avoid accidents and mishaps.
- Reduced fulfillment errors by quickly picking items to the appropriate bins with RF scanners.
- Checked inventory and selected locations based on customer orders and availability.
- Collaborated with customers to pack items based on their specific desires and needs.
- Used equipment like pallet jacks and hand trucks to move heavy boxes.
- Kept my work areas tidy and clean to promote optimal productivity and safety standards.
- Was quick to unload deliveries from trucks.
- Rearranged boxes and aisles to create more floor space and allow forklift operators to move freely throughout the warehouse.
- Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation.
Driller's Assistant
Tontec Precision Tooling
Map Pong, Sacramento
07.2014 - 07.2017
- Oversaw a [Number]-person rig team that was responsible for daily rig operations and special projects.
- Followed standard operating procedures, regulatory requirements, and job safety protocols.
- Worked in remote locations and in inclement weather to complete [Type] and [Type] work.
- Kept operations running smoothly and efficiently by administering preventative maintenance programs on all drilling equipment.
- Completed installations of [Type], [Type], and [Type] equipment for rig operational needs.
- Had an excellent attendance record and was always on time for work.
- Followed safe operating procedures to protect personnel and assets while completing mining projects according to specifications.
- Collaborated with [Type] customers to determine their needs and deliver [Type] service.
- Kept a close eye on gauge readouts and listened to machinery to assess current conditions and adjust settings.
- Completed field reports and boring logs, as well as discussing issues with the site supervisor on a daily basis.
- Kept machinery, tools, and vehicles in good working order to avoid unnecessary operational delays.
- Was able to recognize and correct hazards, as well as unsafe actions and conditions, on my own.
- Was in charge of operating [Type] drilling rigs and inspecting them before and after each use to ensure their functionality and safety.
- Kept accurate and up-to-date logs and records to help with operational oversight and planning.
Tile Setter Helper / Driver
Creative Design Interiors
Sacramento
07.2006 - 07.2011
- Assisted skilled tile setters with layout and installation tasks.
- Prepared surfaces by cleaning and leveling before tile application.
- Handled tools such as trowels and tile cutters for precise work.
- Supported inventory management by organizing tiles and materials on site.
- Mixed adhesives and grouts to ensure proper material consistency.
- Maintained a clean workspace to promote safety and efficiency.
- Collaborated with team members to follow design specifications accurately.
- Assisted with completing skilled work by preparing supplies and organizing equipment for ease of use.
- Lifted heavy objects like slabs of stone or ceramic tile into place with help from others.
- Grouted joints between tiles with rubber float and sponges for a seamless finish.
- Maintained cleanliness at work site throughout project duration.
Small Sorter
UPS Access Point location
Sacramento
08.2003 - 12.2006
- Sorted packages based on size and destination for efficient processing.
- Operated scanning equipment to track package movement and inventory accuracy.
- Assisted in loading and unloading shipments to maintain workflow continuity.
- Collaborated with team members to ensure timely package sorting and delivery.
- Maintained a clean and organized work area to promote safety standards.
- Trained new employees on sorting procedures and best practices for efficiency.
- Repaired any broken parts or components on the small sorter as needed.
- Analyzed data collected from operations involving the small sorter, making adjustments where necessary to optimize performance.
- Tested newly installed software related to running the small sorter, ensuring compatibility with existing systems and programs before implementation.
- Conducted regular maintenance checks on all components of the small sorter to ensure proper functioning.
- Updated records pertaining to usage, repairs, and maintenance activities related to each individual piece in a fleet of multiple models of smaller sorting machines.
Education
GED -
Del Campo High School
Fair Oaks, CASkills
- Product picking
- First Aid/CPR
- Valid [State Name] driver's license
- HAZMAT training
- OSHA requirements knowledge
- Excellent sense of direction
- Excellent time management
- Deadline-driven
- Current Forklift Certification
- Certified Pallet Jack Operator
- Pallet arrangement
- Defensive driver training
- Fast learner
- Customer service
- Physically fit and agile
- Forklift operation
- Commercial driving expertise
- Order picking and processing
- Inventory management
- Shipment verification
- Warehouse organization
- Quality control
- Logistics coordination
- Customer relationship management
- Process improvement
- Safety compliance
- Equipment operation
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
- Training and mentoring
- Time management
- Shipping documentation
- Warehouse safety
- Labeling and tagging
- Adherence to deadlines
- Loading and unloading
- Barcode scanning
- Stock rotation
- Supply chain
- Freight scheduling
- Receiving procedures
- Pallet jack use
- Package handling
- Work order prioritization
- Vendor coordination
- Material handling equipment
- Shipment coding
- Labeling accuracy
- Microsoft Office Suite
- Task prioritization
- Materials transport
- Merchandise staging
- Freight coordination
- Certified forklift driver
- Materials transportation
- Product knowledge
- US Driver's license
- Shipping and receiving tracking
- Inventory software
- Safety and compliance
- Skid building
- Order logging
- Cost reduction strategies
- Delivery scheduling
- Hazardous materials handling
- Interpersonal skills
- Verbal and written communication
- Export compliance regulations
- Equipment troubleshooting
- Safety procedures
Timeline
Shipping and Receiving Assistant
Cormark International
10.2024 - 05.2026
Shipping and Receiving Lead
Domin Wood Corp
12.2022 - 08.2024
Team Leader
Sleep Mattress
01.2020 - 11.2022
Driller's Assistant
Tontec Precision Tooling
07.2014 - 07.2017
Order Selector
Tony's Fine Foods
04.2012 - 04.2019
Tile Setter Helper / Driver
Creative Design Interiors
07.2006 - 07.2011
Small Sorter
UPS Access Point location
08.2003 - 12.2006
GED -
Del Campo High School