Brandon Hensley
La Salle
Summary
Detail-oriented with a strong commitment to maintaining cleanliness and organization in fast-paced environments. Demonstrates effective time management and collaboration skills while ensuring safety protocols are followed. Consistently contributes to enhanced service satisfaction through timely and positive customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Porter
Gerber Collision and Glass
April 2025 - Current
- Performed inside and outside car detailing for customer vehicles.
- Maintained cleanliness and organization of the shop environment.
- Assisted team members in various tasks to ensure workflow efficiency.
- Ensured safe working conditions and compliance with safety protocols.
- Achieved timely delivery of vehicles back to customers, enhancing service satisfaction.
- Acquired new skills in bodywork and effective job completion techniques.
Lead Carryout and Catering Specialist
Cracker Barrell Old Country Store
02.2018 - 04.2025
- Secured timely delivery of equipment and supplies by coordinating closely with vendors for each event.
- Maintained high-level customer service during planning phases, addressing inquiries and concerns effectively.
- Ensured seamless communication between front-of-house and back-of-house staff during events for optimal coordination.
- Emphasized proper food temperature management, serving hot dishes hot and cold dishes cold.
- Monitored adherence to food safety and hygiene regulations, maintaining high standards at all times.
- Provided training for new staff members on best practices to uphold quality across all events.
- Addressed customer inquiries and resolved complaints, fostering trust and increasing overall satisfaction.
- Managed catering order verification to ensure accuracy and completeness prior to events.
Education
Ida High School
Ida, MI06.2017
Skills
- Time management and organization
- Attention to detail
- Team collaboration
- Vehicle detailing
- Safety compliance
- Workflow efficiency
- Customer service and support
- Task assistance
- Food preparation and serving
- Dependability and responsibility
- Multitasking skills
- Positive attitude and friendliness
- Problem-solving abilities
- Flexibility and adaptability
Timeline
Lead Carryout and Catering Specialist
Cracker Barrell Old Country Store
02.2018 - 04.2025
Porter
Gerber Collision and Glass
April 2025 - Current
Ida High School
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