Brandon Hernandez-Leon
Dallas,TX
Overview
5
5
years of professional experience
Work History
Operations Coordinator
WineCub
06.2024 - 07.2025
- Organization and coordination of 130+ winery’s clubs ensuring timely order processing, inventory oversight, effective communication with wineries.
- Serve as a key customer service representative and acted as a central communication between customers, clients and management.
- Receive and unload inventory, verifying shipments by comparing contents with delivery tickets, invoices, or purchase orders.
- Analyze and resolve logistical challenges, including shipment discrepancies, inventory shortages, and order fulfillment issues, to maintain seamless operations.
IT Intern
Texas A&M University
01.2024 - 05.2024
- Help manage IT inventory, track hardware and software assets, ensure accurate records, and assist with asset procurement and decommissioning processes
- Analyze data from various sources to extract meaningful insights and trends and understand the context behind the data and its implications
- Provided technical assistance to staff and clients, resolving issues related to software, hardware, and network systems
- Participated in the development and execution of IT projects, collaborating with senior staff to meet project milestones and deliverables
Package Handler Trainer
FedEx Ground
05.2020 - 12.2023
- Trained new employees and provided feedback to improve performance
- Managed operations in the absence of the Operations Manager, including setting up the van line, assigning workers, conducting audits, dispatching drivers, and performing yard checks
- Supported management with orientation and onboarding of new employees
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
- Provide customer support for hardware-related issues, offering solutions to ensure minimal downtime and optimal performance
- Install and configure new hardware, including computers, servers, printers, and network devices and ensure all hardware is compatible with existing systems and meets the organization's requirements
- Keep detailed records of installations, repairs, maintenance schedules, and inventory changes by documenting procedures and create user guides as necessary
Education
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
College Station, TXMaster of Science - Supply Chain Management
University of Texas
Richardson, TX05-2027
Skills
- Microsoft Excel
- SAP
- SQL
- Customer service
- Inventory Management
- Data analysis
Timeline
Operations Coordinator
WineCub
06.2024 - 07.2025
IT Intern
Texas A&M University
01.2024 - 05.2024
Hardware Technician
Reynolds And Reynolds
04.2023 - 08.2023
Package Handler Trainer
FedEx Ground
05.2020 - 12.2023
Bachelor of Science - Technology Management, Minor in Business
Texas A&M University
Master of Science - Supply Chain Management
University of Texas
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