Overview
Work History
Education
Skills
Timeline
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Brandon Herrera

Miami,FL

Overview

6
6
years of professional experience

Work History

Surveillance Specialist

Miccosukee Tribal Gaming Agency
10.2023 - Current
  • Monitoring and scanning the gaming floor for suspicious activity
  • Reviewing Jackpot Prizes
  • Record and report any findings to our contracted employers

Bilingual Teller

Wells Fargo
Miami, FL
01.2023 - 07.2023
  • Balanced cash drawers daily and resolved discrepancies to provide accurate data regarding cash flow
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Processed customer transactions promptly, minimizing wait times
  • Disbursed cash and checks accurately while maintaining security of cash drawers

Sort Team Member

Amazon
08.2021 - 12.2022
  • Contributed to team success by completing jobs quickly and accurately
  • Pursued learning opportunities to advance knowledge and take on leadership positions
  • Continuously check products for quality assurance according to strict guidelines

Front Desk Representative

Miami Dade College
03.2021 - 07.2021
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Transcribed phone messages and relayed to appropriate personnel
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process

Crew Member

Mcdonalds
Miami, FL
07.2018 - 08.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Assisted other team members to achieve goals
  • Took orders, prepared meals and collected payments

Education

Certificate - Emergency Medical Technician

Miami Dade College
Miami, FL

Skills

  • Fluent in English and Spanish
  • Multitasking Abilities
  • Active Listening
  • Complaint Resolution
  • Data Entry

Timeline

Surveillance Specialist

Miccosukee Tribal Gaming Agency
10.2023 - Current

Bilingual Teller

Wells Fargo
01.2023 - 07.2023

Sort Team Member

Amazon
08.2021 - 12.2022

Front Desk Representative

Miami Dade College
03.2021 - 07.2021

Crew Member

Mcdonalds
07.2018 - 08.2020

Certificate - Emergency Medical Technician

Miami Dade College
Brandon Herrera