Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Hicks

Clarksville,AR

Summary

I have been working since I was 16 years old, but while I was in High School I was someone who didn't make friends easily and I wasn't that great at talking to people. When I turned 16 years old I got my first job at the sonic drive-in. I have always had the personality that made me want to be the best in the room no matter what it was I was doing. I took my first job as the opportunity to start enhancing my people and leadership skills which turned out very well for me. I learned how to communicate with my team, lead my team, and become the guy everyone wanted on their crew. After spending 7 years in management in the food industry I left and became a carpenter in the union and was working at nuclear plants and oil refinery's. I left the union so I could come back home and be around my kids which led me into my sales job. While being in sales I learned even more how to talk to people and I lead a group of salesmen and I went onto win number 1 salesmen, recruiter, and demonstrator in arkansas and oklahoma area. My passion has always been law enforcement so after getting out of sales I took a position at the Franklin County Detention Center and worked my way up into the Jail Administrator position where I was in charge of 2 sergeants, 1 corporal, 16 jailers, and 106 inmates.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Jail Admin

Franklin County Sheriffs Office
Ozark , Arkansas
04.2020 - 04.2023
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Attended to feeding, housing and physical well-being of inmates.
  • Processed inmates by taking photographs and fingerprints.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Supervised staff in maintaining order within the jail facility, enforcing rules and regulations, and providing services to inmates.

Team Leader

New Promise
Fort Smith, Arkansas
10.2017 - 02.2020
  • Led sales team to exceed quarterly sales goals.
  • Reported sales data to upper management for review.
  • Monitored sales team performance and provided constructive feedback.
  • Increased customer engagement to drive interest and boost sales opportunities.

Manager

Steak'n'Shake
Russellville, Arkansas
02.2017 - 10.2017
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.

1st Assistant Manager

Taco Bell Restaurant
Russellville, AR
12.2014 - 12.2016
  • Provided leadership and direction to store associates in order to achieve desired customer service levels.
  • Trained, coached, and mentored new employees on company policies and procedures.
  • Monitored staff performance and provided feedback for improvement.
  • Conducted regular inventory audits to ensure accuracy of stock levels.
  • Resolved customer complaints in a timely manner while ensuring satisfaction.
  • Maintained accurate records of all transactions related to merchandise returns or exchanges.

Education

GED -

Dardanelle High School
Dardanelle, AR
05.2016

Skills

  • Employee Work Scheduling
  • Critical Thinking
  • Employee Training Program
  • Employee Performance Evaluations
  • Verbal and Written Communication
  • Employee Supervision
  • Sales Records Management
  • Sales Program Coordination
  • Customer Trend Analysis
  • Decision Making
  • Inventory Management
  • Training and Onboarding

Certification

Jail Standards

Pepper Spray

Taser

Serve Safe (Expired)

FEEMA (100,200,700,800)

Timeline

Jail Admin

Franklin County Sheriffs Office
04.2020 - 04.2023

Team Leader

New Promise
10.2017 - 02.2020

Manager

Steak'n'Shake
02.2017 - 10.2017

1st Assistant Manager

Taco Bell Restaurant
12.2014 - 12.2016

GED -

Dardanelle High School
Brandon Hicks