Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruzanna Oganyan

Brooklyn,New York

Summary

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

NF/WC Admin

Prospect Medical, Pain Management & Rehabilitation
12.2022 - Current

Insurance coordinator

Neptune Medical Management INC
04.2021 - 11.2021

Front Desk Representative

Eye Surgery & Aesthetics
03.2019 - 01.2021

Flight Attendant

Russia AIRLINE - Russian International (DME/ VKO/ SVO) a subsidiary of Aeroflot
03.2017 - 05.2018

Flight Attendant

Transaero AIRLINE, Russian International (DME/ VKO/ SVO)
12.2014 - 03.2016

Customer Service Representative/Manager - Administrator

TAY SPA SALON/Moscow/Russian
04.2009 - 11.2014

Education

Bachelor of Science - Health Services Administration

New York City College of Technology of The City University of New York
Brooklyn, NY
01.2025

Associate of Science - Health Services Administration

Kingsborough Community College of The City University of New York
Brooklyn, NY
12.2022

Bachelor of Science - Lawer

HPE NAROU VPO “SGA”
Moscow, Russian
05.2010

Skills

  • Advanced MS Office Suite Knowledge & Mail Management
  • Administrative Management & Office Management
  • Coordination & Negotiation & Employee Training
  • Medical records Management Systems & Insurance management
  • No-Fault and Workers' Compensation Knowledge
  • Successfully multi-tasked in a fast-paced environment; managed multi-line phones and difficult callers and built trusting relationships
  • Resolved complaints by listening, identifying problems, and taking corrective actions
  • Helped achieve the company's retention goal by achieving a personal goal
  • Assisted with an on-the-job training program
  • Clinical Leadership
  • Quality Improvement
  • Care Plan Development
  • Healthcare administration
  • Staff Development
  • Multidisciplinary Collaboration
  • Strong Work Ethic
  • Patient Education
  • Relationship Building
  • Team Supervision
  • Professional Development
  • Multidisciplinary team collaboration
  • Fluent English and Russian
  • Personnel Management
  • Staff Supervision
  • Employee Work Scheduling
  • Patient Advocacy
  • Schedule Management
  • Staff Management
  • Problem Identification
  • HIPAA Guidelines

Timeline

NF/WC Admin

Prospect Medical, Pain Management & Rehabilitation
12.2022 - Current

Insurance coordinator

Neptune Medical Management INC
04.2021 - 11.2021

Front Desk Representative

Eye Surgery & Aesthetics
03.2019 - 01.2021

Flight Attendant

Russia AIRLINE - Russian International (DME/ VKO/ SVO) a subsidiary of Aeroflot
03.2017 - 05.2018

Flight Attendant

Transaero AIRLINE, Russian International (DME/ VKO/ SVO)
12.2014 - 03.2016

Customer Service Representative/Manager - Administrator

TAY SPA SALON/Moscow/Russian
04.2009 - 11.2014

Bachelor of Science - Health Services Administration

New York City College of Technology of The City University of New York

Associate of Science - Health Services Administration

Kingsborough Community College of The City University of New York

Bachelor of Science - Lawer

HPE NAROU VPO “SGA”
Ruzanna Oganyan