Emily McDaniel
La Mesa,CA
Summary
Highly motivated individual. Excellent at working in teams or independently, with proficient communication skills and the ability to build lasting relationships. Has a high standard of organizational skills and time management while staying detail oriented. Expert at customer service, problem-solving, addressing clients’ concerns, and answering busy multi line phones. Able to multitask in high-intensity situations while maintaining professionalism. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Receptionist/ Admin Assistant
Cohn Restaurant Group
09.2021 - Current
- Provide ongoing administrative support to the CEO, CFO, & Operations Team driving organizational success through the management of daily operations and special projects
- Utilize accurate, concise, and error-free communication
- Spearhead the creation of SOPs for office filing and inventory tracking, increasing office productivity by 25%
- Serve as primary point of contact for a busy multi-line phone, addressing inquiries and resolving concerns
- Calendar management, outgoing email correspondence, meeting coordination for conference rooms
- Manage all Gift Card orders
- Handle all incoming and outgoing deliveries using FedEx, UPS, USPS
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Airgain, Inc
05.2021 - 09.2021
- Supported an HR team of 4 with companywide email communication, ordering meals for Exec meetings, office event planning
- Worked under an Executive Assistant to aid all upper Executives
- Maintained several offices making sure all office supplies were fully stocked, office equipment was working optimally, and new hires were set up for success
- Administered and collected all important HR documents to be completed via DocuSign and PandaDoc, filed once finalized
Administrative Assistant
Charco Design & Build, Inc
05.2020 - 09.2020
- Assisted the CEO with setting up and scheduling meetings with new leads
- Scanned and filed most office documents
- Answered all incoming calls from perspective clients and vendors
- Handled all communication with vendors, collected w9s and filed accordingly
- Greeted and proactively assisted visitors in a timely manner
- Guaranteed prompt delivery of incoming mail to appropriate recipients
- Streamlined processes to effectively track, order, and maintain inventory
Hostess
Cohn Restaurant Group
01.2019 - 01.2020
Waitress
Pietro’s Cucina Italiana
01.2019 - 01.2020
Sales Associate
01.2018 - 01.2019
Teacher Aid
Foothills Faith Academy
01.2015 - 01.2019
Education
Online - Real Estate Certificate -
PRESENT
Bachelor of Arts - Psychology
National University, La Jolla
2021
Associate of Arts - Behavioral Sciences and Psychology
Grossmont College
2019
Skills
- Advanced MS Office Suite Knowledge
- Records Management Systems
- Customer Service
- Mail Management
- Excel Spreadsheets
- Process Optimization
- Time Management
- Multi-Line Phone Systems
- Schedule Management
- Travel Planning
- G-suites
- Multi-Tasking
Timeline
Receptionist/ Admin Assistant
Cohn Restaurant Group
09.2021 - Current
Administrative Assistant
Airgain, Inc
05.2021 - 09.2021
Administrative Assistant
Charco Design & Build, Inc
05.2020 - 09.2020
Hostess
Cohn Restaurant Group
01.2019 - 01.2020
Waitress
Pietro’s Cucina Italiana
01.2019 - 01.2020
Sales Associate
01.2018 - 01.2019
Teacher Aid
Foothills Faith Academy
01.2015 - 01.2019
Online - Real Estate Certificate -
PRESENT
Bachelor of Arts - Psychology
National University, La Jolla
Associate of Arts - Behavioral Sciences and Psychology
Grossmont College
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