Brandon Hicks
Newport Beach,CA
Summary
Skilled Associate Account Manager with background in managing client relationships, developing new business opportunities and executing strategic account plans. Strengths include communication, negotiation skills and ability to work under pressure. Previously made significant contributions to team success through problem solving, initiative taking and leadership abilities. Possess strong knowledge of sales processes, CRM systems and market research.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Account Manager
HUB International Insurance Services
Newport Beach, CA
05.2024 - Current
- Working my own book of business for Fast Food Restaurants in the LA/OC area.
- Notable client (Original Tommy’s World-Famous Hamburgers), $150k in revenue.
- Co-producing with senior sales producers and assisting in their books of business.
- Assisting accounts of book size up to $4 million in revenue.
- Providing specialty advising for Workers Compensation policies & Mod Rate Reduction solutions for Fast Food.
Professional Volleyball Player
Team Sunderland
Newcastle, England
09.2023 - 02.2024
- Developed effective strategies for competing in international volleyball tournaments.
- Practiced and refined skills to improve accuracy and consistency during matches.
- Analyzed opponents' playing styles, strengths, and weaknesses.
- Provided leadership on the court by setting up plays and directing teammates.
- Assisted in coaching younger players by demonstrating techniques and providing feedback.
Risk Management Intern
Original Tommy's
Los Angeles, CA
06.2023 - 09.2023
- Developed risk management strategies to identify, assess and mitigate potential risks
- Implemented policy that protects from mopping of floors/slips and falls
- Implemented a policy for weight bearing (Back Braces)
- Implemented a policy for properly handling fry oil
- Implemented a policy for having a network for employees to have access for a nearby clinic for employees if they obtain a minor injury and need care
- Implemented a policy for having mesh gloves when cutting with sharp objects
- Implemented a policy for a once a month safety meeting where all employees must attend
- Risk assessment of our properties itself, such as slip and fall potentials
- Highlighting high curbs and making sure that there are no holes in the asphalt of our parking lots
- Making sure that all fire suppressant systems and ansul systems are current and compliant
- Making sure that in the event that people are trained to make sure our employees understand and know how to use these systems
- Implementing a policy requiring all vendors to make sure that they all have a COI to indemnify us in case of a loss that is attributable to them
Division 1 Athlete
UCSB
Santa Barbara, US
08.2018 - 05.2023
- 5 year starter
- 1-time AVCA Division 1 All-American
- Two Time Captain
- Big West Champion (2021)
- Final Four Appearance in NCAA Division 1 National Championship Tournament
Operations Intern
Original Tommy's
Los Angeles, CA
06.2022 - 07.2022
- Setting up standards to make our delivery platform more efficient in driver sales
- Set up staging areas/prep stations on how to package and check the correctness of the desired order ready for our delivery drivers on time
- Our biggest constraints were our space in the kitchen, so had to make our deficiencies work to maximize our sales and avoiding risk of apps like Uber shutting our stores down
- Analyzing data from our delivery platforms in order to correct the potential loss of sales
Marketing Intern
Original Tommy's
Los Angeles, CA
06.2021 - 07.2021
- Developed strategies by looking at our demographic/target audience, in the ages of anywhere between ages 17-34 (viewed as our core target).
- Tracking/analyzing the percentage of increase of our sales of instant forms of short-term media like Radio, Instagram, billboards, which fall into our instant traffic generators.
- Looking at instant traffic generators within that demographic, vs. a longer term branding strategy within that demographic base as well.
- Branding with Fox Sports West, which our niche is sporting fans in Los Angeles, such as the LA Dodgers and LA Lakers, and LA Clippers.
Education
Bachelor of Arts (B.A.) - Political Science
University of California-Santa Barbara
Santa Barbara, CA, US05.2023
Skills
- Supervision and leadership
- Decision Making
- Effective Communication
- Team Building
- Market Research
- Account Servicing
- Risk Management
- Sales Forecasting
- Business growth and retention
- Data-driven decision-making
Extracurricular Activities
Division 1 Athlete
References
- Richard Hicks, CFO, Original Tommy's, (949) 633-2005, rhicks@originaltommys.com
- Rick McLaughlin, Head Coach, UCSB Men's Volleyball, (310) 463-0560, rmclaughlin@athletics.ucsb.edu
Awards
- 4-Time honorary dean's list (Quarter GPA of 3.75 or higher)
- 1 X AVCA Men's Volleyball Division 1 All-American
- 5 Year starting Middle Blocker and Captain
- Big West Champion
- NCAA Final Four Finalist
Certification
- Property & Casualty License for California.
Timeline
Associate Account Manager
HUB International Insurance Services
05.2024 - Current
Professional Volleyball Player
Team Sunderland
09.2023 - 02.2024
Risk Management Intern
Original Tommy's
06.2023 - 09.2023
Operations Intern
Original Tommy's
06.2022 - 07.2022
Marketing Intern
Original Tommy's
06.2021 - 07.2021
Division 1 Athlete
UCSB
08.2018 - 05.2023
- Property & Casualty License for California.
Bachelor of Arts (B.A.) - Political Science
University of California-Santa Barbara
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